Global Learning & Development Lead

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

What You'll Do:

• Needs Analysis: Conduct regular needs analyses, proactively obtaining company-wide business signals, and industry insights to identify priority leadership skill development opportunities.
• Strategic Planning and Execution: Develop and execute a global learning strategy driven from a comprehensive needs analysis for leadership and organizational culture development to drive high performance in alignment with StubHub’s goals.
• Leadership Development: Partner with business leaders and People Experience Team to identify key leadership skills and development priorities, design and deliver dynamic leadership development programs that promote career growth for high-performing talent and cultivate a culture of ownership and collaboration.
• Learning Measurement: Design measurement strategies to analyze the effectiveness and impact of our development programs on key people metrics (e.g., performance, engagement, retention, etc.), and use data-driven insights to continually improve and refine our solutions.
• Learning Facilitation: Facilitate or teach learning programs in partnership with internal and external leaders and SMEs
• Innovation in Learning: Stay current with learning trends, research, and innovations in leadership and management development, applying best practices and exploring new learning and teaching methodologies.
• Instructional Design: Own the full life cycle of learning content design and creation including setting success metrics, designing course content, developing content to meet stakeholder needs, and partnering across the team to regularly evaluate program efficacy to ensure participants are meeting program outcomes.
• Communication: Lead communication by setting tone and key messages of the program, and leads socialization with key stakeholders to ensure cross-functional alignment and buy-in.

Position Type and Expected Hours of Work:

• This role will be hybrid, onsite 3 days per week in our Santa Monica/New York City office.

What You've Done:

• Bachelor's degree with 5+ years' experience in Learning & Development, Talent Development, and/or Talent Management.
• Proven track record of designing and implementing successful leadership development programs in a fast-paced, innovative environment.
• Exceptional presentation and facilitation skills that are dynamic and engaging.
• Exceptional communication and influence skills, capable of engaging and inspiring leaders at all levels.
• Strong strategic planning and execution skills, with the ability to glean and translate business needs into effective learning solutions.
• Strong knowledge and skills in learning design, development, delivery, and evaluation methods and tools. · Demonstrated ability with instructional design methods and use of core learning theories, frameworks, assessments, etc.
• Experience implementing Learning Management Systems and other learning technologies.
• Excellent collaboration skills and proven ability to influence across different levels and functions within the organization.
• Proven expertise in program measurement and evaluation, including impact measurement, evaluating program effectiveness, and developing new metrics/KPIs
• Resourceful, action-orientated with experience to get things done independently and overcome obstacles by developing creative solutions to problems