VP of Marketing

About ShipMonk

ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.

Why ShipMonk?

We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.

● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.

VP of Marketing

Location: Fort Lauderdale, Florida (Preferred) or Remote

ShipMonk is a leading partner for eCommerce businesses, providing end-to-end Logistics & Fulfillment solutions across diverse industries and merchants. We recently received investment from a leading growth equity firm and are ready to take our growth to the next level by expanding our marketing team! We are seeking a VP of Marketing with experience scaling high-performing teams to join us on delivering our promise to merchants: Stress Less, Grow More.  

This role will report to the Chief Revenue Officer and oversee a marketing team of seven today and will double by the end of the year. You will own Product Marketing, Growth, Content, Digital and Partnerships with the primary goal of increasing ShipMonk’s market share while supporting a seamless customer experience throughout the buyer’s journey.

Responsibilities

• Team & Budget Management. Build and develop a high-performance marketing organization that is focused on connecting with ecommerce merchants. You’ll also be responsible for translating the company goals into initiatives as OKRs.

Demand Generation. You’ll be responsible for ensuring our lead flow is healthy and the Digital Marketing Team is held accountable for driving bottom line growth through budgeting, planning, reporting and analysis.Brand & Content. Work closely with the stakeholders in product, growth, and merchant experience to develop a communications & content strategy that drives top-of-funnel awareness, sales enablement, and product adoption. Assist in the development of brand storytelling to ensure it is in line with overall positioning and voice.Product Marketing. Help refine the roadmap and prioritize the team’s initiatives based on business goals, user needs, and timeline management. Define, analyze, and present critical metrics to inform decision making & measure success of new go-to-market strategies.Partnerships. ShipMonk has an incredible network of strategic partners and vendors that can play a more prominent role in driving future growth. You’ll lead the formal development of ShipMonk’s partnership ecosystem from recruiting high-value partners to tracking performance and everything in between. 

Qualifications

Master Communicator & Leader. It’s simple, but not always easy. Ask clearly, be accountable, and no surprises. See, it’s simple. You hold yourself, and your team, to the highest standards.

• Results & Data Driven. Quantitative data may not tell the whole story, but it gives you a damn good idea of what’s going on. Data should be your best friend that you can call anytime to validate assumptions and drive results within a defined framework.

GSD Attitude. You know how to Get Shit Done through delegating defined responsibilities among the team or, if necessary, won’t hesitate to roll up your sleeves and attack the problem head on.Well Rounded. You’re part magician and unicycling juggler managing an array of tasks  while producing jaw dropping results. From Brand and Content to Product Marketing and Growth, you’re compelled to bring out the best in your team any way you can.Voracious Learner. We don’t expect you to know everything about everything. However, when you do come across something you’re not familiar with, an innate desire burning from within propels you into GSD mode to shut down the ambiguity.

Why ShipMonk? 

ShipMonk is a leading partner for eCommerce businesses, providing end-to-end Logistics & Fulfillment Services across diverse industries and customers. Founded in 2014, we’re moving fast and changing the way Small and Medium-sized businesses approach the marketplace. ShipMonk enables merchants to focus on building their brand and achieving next-level growth by providing revolutionary multi-channel order fulfillment services and e-commerce management software. Our promise to merchants: Stress Less, Grow More.

We are exceptionally proud of our dedicated, brilliant ShipMonkers -- the employees who provide first-class service, solve problems, and collaborate to get the job done. We work hard and have fun at work while prioritizing growth, innovation, and diversity as key values.

When we add new positions at ShipMonk, we define the role 80% and look for talented individuals who can join the team, run fast, and co-create the other 20% of their job. We need our team to get engaged from Day 1 to do the work and define the work that will make us successful in the near and long term.

Perks of being a ShipMonker 

• We provide full health benefits (medical, dental, vision)
• Unlimited PTO
• 401(k) retirement plan
• Dog-friendly workplace
• Wellness program (onsite gym, weekly yoga classes, healthy snacks)
• Fun work environment (trampoline, ping pong table & games, monthly gathering)
• Referral Bonus Program

ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.