Bilingual Recruiter - Warehouse & Operations Hiring

About ShipMonk

ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.

Why ShipMonk?

We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.

● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.

We are seeking a Recruiter with experience supporting high-volume, non-exempt hiring in a warehouse or distribution environment. This role will focus primarily on recruiting warehouse associates, training coordinators, and other hourly operational roles, while also supporting hiring for Warehouse Supervisor (exempt) positions.

This is a hands-on recruiting role supporting frontline and first-level leadership hiring. This position does not support senior leadership, corporate, or executive-level recruiting.

This role will sit onsite at our Louisville, KY location.

What You’ll Do:

• Partner closely with warehouse and operations leadership to support ongoing hiring needs.

• Manage full-cycle recruiting for high-volume, non-exempt roles including warehouse associates and training coordinators.

• Lead full-cycle recruiting for Warehouse Supervisor (exempt-level) positions.

• Conduct structured interviews to evaluate leadership capability, operational knowledge, and team management skills for Warehouse Supervisor candidates.

• Assess and recommend qualified frontline leadership talent and successfully manage the hiring process through offer and acceptance.

• Source candidates using job boards, referrals, local outreach, and community partnerships.

• Screen resumes and conduct phone interviews to evaluate qualifications and operational fit.

• Coordinate onsite interviews with hiring managers and site leadership.

• Maintain accurate records in the applicant tracking system (ATS).

• Support offer preparation and onboarding coordination.

• Ensure compliance with employment laws and company policies.

What You’ll Need:

• 2+ years of recruiting experience, preferably in warehouse, manufacturing, or distribution environments.

• Direct experience hiring non-exempt/hourly roles required.

• Experience hiring first-level leadership roles such as Warehouse Supervisor preferred.

• Ability to manage multiple open requisitions in a fast-paced operational setting.

• Strong organizational and communication skills.

• Familiarity with applicant tracking systems and recruiting tools.

• Bachelor’s degree preferred but not required.

ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.