HR Business Partner

At Lighthouse (formerly OTA Insight), we’re on a mission to reimagine commercial strategy for the hospitality industry. Our commercial platform simplifies data, transforming complexity into confidence with actionable market insights, business intelligence, and pricing tools that maximize revenue.

We successfully raised 80 million in series B funding, we welcomed four companies to our organization and want to grow over 100 million in ARR in 2024. With more than 650 teammates illuminating the way, representing 34 nationalities living in 35 different countries of which 175 in Belgium alone, we are a fun, collaborative and committed team that works hard to achieve amazing results. Ready to take off and join this rocketship in revolutionizing the hospitality sector? 🚀

What you will do:

The HR Business Partner at Lighthouse serves as a tactical partner to a functional team and respectively with the team leaders of that functional team at Lighthouse team. This role will collaborate with Lighthouse’s Talent Enablement team. The HR Business Partner reports to the Director of Talent Enablement and is co-responsible for the overall performance of the Go-to-market team in EMEA and APAC in collaboration with the Global Sr. HRBP for the GTM Talent Cluster.  

As HRBP for the Go-to-Market teams you will implement corporate policy, facilitate organization and leadership development efforts in collaboration with the Sr. HR Business partner, and work with employees and managers to address root causes of people related challenges. You also play a role in administering talent management activities within a specific functional team. In this role, you’ll assist management in the development of solutions through cultural and process perspective organizational development. Moreover, you’ll be responsible for the successful roll-out of company-wide programs and initiatives (e.g., salary review, workforce planning, and organizational change). 

Where you will have impact:

Support the development and implementation of People Programs
Develop and roll-out HR policies that support business objectives. Analyze trends related to hiring, employee morale and retention, and employee relations and report updates and progress to management and within the Talent Enablement team to identify opportunities to improve efficiency, aligning HR efforts with the company goals related to profitability, efficiency, and performance. Support in designing strategies to increase team and individual performance to improve the business’s capabilities to deliver against its goals.

Consult with Managers and enable them to reach their goals
Consult withmanagers to outline the organization’s HR goals, identify opportunities to improve processes, and provide recommendations to improve employee morale and boost performance. Provide expertise in the areas of people management and team development, performance management and other HR Best Practices.

Coordinate Talent Enablement Efforts across the Go-to-market teams
Work closely with individual departments and business lines to coordinate human resources initiatives including training, employee feedback, and internal mobility. Gather data and feedback from department heads or individual personnel and uses it to guide future HR initiatives.

Address & Resolve Employee Concerns
Resolving employee grievances, resolve complex employee relations issues grievances and be the first point of contact for the functional teams. Work closely with management and employees to improve work relationships, build morale and increase productivity and retention. Stay updated on regional legislation to independently drive resolution of employee concerns

Own the full employee lifecycle to drive operational excellence for the sub teams
Actively work with the People Ops team to ensure employee experience is at its best, and support and administer day-to-day operations from onboarding to off-boarding.

About the team: 

As HR Business Partner of the Go-to-Market teams in EMEA & APAC, you’ll be part of the Commercial Talent Cluster and collaborate with the Sr. HR BP for the GTM team (including Revenue and Marketing teams). While the Sr. HR Business Partner focuses on the overarching strategy, you will be specifically responsible for driving the success of the EMEA and APAC based teams within this cluster. Together, you will align the global strategy with business realities, ensuring cohesive execution. Your role will involve rolling out initiatives and aligning with commercial managers to meet their specific needs, ensuring that the broader strategic goals are effectively implemented at the team level.

Who you are:

• Proven experience in Human Resources, HR Consulting or HR Projects
• Proven experience in managing multiple projects with strong prioritization skills
• Strong written and verbal communication skills. Ability to manage and present data to effectively tell a story about organizational and business change; attention to detail is critical.
• Proven knowledge of HR industry practices
• Demonstrated strong facilitation and presentation skills
• Demonstrated problem solving and decision making skills
• Demonstrated ability to influence and partner within a diverse organization to help drive business results
• Proven ability to manage conflict and the courage to challenge organizational thinking
• Demonstrated ability to work in and manage change and ambiguity 

What's in it for you:

• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off: Autonomy to manage your work-life balance.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Mobility options: Mobility budget or company car tailored to your needs.
• Comprehensive health insurance: Extensive coverage for you and your dependents.
• Private pension funding: Group insurance to secure your future.
• Competitive compensation: Proactively maintained to value your work.
• Referral bonuses: Earn rewards for bringing in new talent.

Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is not just a policy; it's part of our culture.

If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply.

We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry.