UX Design Team Lead

At Lighthouse, we’re on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting-edge business intelligence to unlock their full revenue potential.

Backed by $370 million in series C funding and driven by an unwavering passion for growth, we’ve welcomed five companies into our journey and have surpassed $100 million in ARR in 2024. Our 700+ teammates span 35 countries and represent 34 nationalities.

At Lighthouse, we’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀

What you will do

As the UX Design Team Lead for the Independents vertical, you will lead a team of designers in creating exceptional products for independent hoteliers. You will have ownership over your team’s performance and operational excellence, coaching and supporting designers to drive positive outcomes. You will also collaborate with product and engineering counterparts to influence the strategic direction of the vertical, while working on strategic design projects that leverage your creativity and problem-solving skills.

Where you will have impact

• Collaborate with other UX Design Team Leads and the UX Design Manager to continuously improve the performance of the UX Design Team, identifying improvement opportunities and risks, and driving collaboration, efficiency, and effectiveness.
• Lead complex design projects that have a strategic impact on the business, ensuring a user-centered approach and end-to-end product design process in collaboration with the User Research team and Product Management colleagues.
• Contribute to the long-term product vision of the Independents vertical from a product design perspective, aligning with the business goals and user needs.
• Contribute to the development and maintenance of the company's design system, Prism, from an interaction point of view.
• Work closely with the User Research team to prioritize research initiatives and ensure the usability and effectiveness of the team's designs.
• Take an active role in user research and testing, providing guidance to the team and ensuring that user feedback is incorporated into the design process.
• Support UX Designers in their day-to-day activities, driving efficiency and effectiveness within the vertical.
• With the help of the UX Design Manager, coach and mentor designers in the vertical, providing guidance and support to help them grow and develop their skills.
• Keep up-to-date with the latest trends and best practices in UX design, and share this knowledge with the team to continuously improve the quality of our designs and processes.

About our team

As a member of our team, you will have the opportunity to work with highly talented and passionate UX designers, while contributing to the success of our products and the satisfaction of our users. Over the past few years, the UX Design Team has experienced significant growth, creating a dynamic and exciting environment where there is ample opportunity for personal and professional development. We believe that our team's strength lies in our ability to work together and offer a critical eye to our designs, rather than working in isolation.

What's in it for you?

• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off: Autonomy to manage your work-life balance.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Mobility options: Mobility budget or company car tailored to your needs.
• Comprehensive health insurance: Extensive coverage for you and your dependents.
• Private pension funding: Group insurance to secure your future.
• Competitive compensation: Proactively maintained to value your work.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• You have your own voice and speak up proactively while being open to other perspectives, learning from and collaborating with multiple departments.
• You are flexible and adapt to ambiguous and complex situations in order to move forward, knowing when to push and when to let go.
• You have 5+ years of relevant design experience, ideally in B2B/B2C SaaS, enterprise software or within a digital product agency.
• You can showcase concrete examples of your end-to-end design process on a feature, product or project and the resulting impact on the user and business.
• You are able to navigate design feedback and critical conversations with grace and confidence to inspire a design team to be their best selves.
• You are comfortable championing user-centred design leveraging demonstrated impact, promoting best practices and exerting your influence with internal stakeholders.
• You can work independently and handle accountability well, making decisions at a high pace based on the right balance of judgement, user research and usage data.
• You are comfortable in a mentoring position where other design colleagues will look at you for guidance and advice, understanding their point of view to provide the support they need.
• You are familiar with design systems and component libraries and are able to use and contribute to them.
• You are fluent in both written and spoken English.

Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is not just a policy; it's part of our culture.

If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply.

We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry.