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Finance Operations Specialist

Ghent, Belgium

At Lighthouse (formerly OTA Insight), we’re on a mission to reimagine commercial strategy for the hospitality industry. Our commercial platform simplifies data, transforming complexity into confidence with actionable market insights, business intelligence, and pricing tools that maximize revenue.

We successfully raised 80 million in series B funding, we welcomed four companies to our organization and want to grow over 100 million in ARR in 2024. With more than 650 teammates illuminating the way, representing 34 nationalities living in 35 different countries of which 175 in Belgium alone, we are a fun, collaborative and committed team that works hard to achieve amazing results. Ready to take off and join this rocketship in revolutionizing the hospitality sector? 🚀

What you will do
We are looking for a Finance Operations Specialist, responsible for efficiently managing customer accounts, subscriptions, and invoicing processes. This role is centered around optimizing the billing process through automation and collaboration with cross-functional teams, ensuring accuracy and satisfaction in financial operations.

Where you will have an impact

  • Customer Account Management:
    Overseeing and maintaining more advanced customer accounts and subscriptions, ensuring accuracy and timely updates.
  • Sales Contract Processing:
    Processing more advanced sales contracts and deals, adhering to established guidelines and policies.
  • Invoice Customization:
    Modification of invoices to align with customer preferences and needs, providing tailored solutions.
  • Process Improvement:
    Collaborate proactively with other teams to identify areas for operational enhancement and automation.
  • Efficient Billing:
    Focus on streamlining billing processes to improve efficiency and reduce manual efforts.
  • Training:
    Be the go to person for new team members and provide training.

About our team:

At the heart of Lighthouse's success lies a robust and forward-thinking Finance Department. Our finance professionals play a pivotal role in steering the company towards financial safety, ensuring precision in every transaction and strategic decision. We handle the financial accounting of all our entities in house and are proud to have full internal control over the entire financial flow. 

What we are looking for

  • Bachelor or master degree is a plus (irrelevant of field)
  • Proven experience with Excel.
  • Actively participating in the team.
  • Ability to work in an autonomous and responsible way.
  • Work according to precise rules and complete tasks within the set time limit.
  • Good organisation skills.
  • Fluent in English and  preferably Dutch, written and spoken, any other language used within our company network is a plus.

What’s in it for you:

  • A flexible working environment where you can work from home or, if you live nearby, at one of our seven offices around the world
  • Unlimited time off: we believe in providing our employees with the flexibility and autonomy to manage their work-life balance effectively
  • A motivation to deliver your best work as we have built a high-bar and very talented team of individuals that are friendly, creative, open-minded, and passionate about what they do
  • Workshops and frameworks that help employees realise their full career potential
  • A mandate to operationalize and democratise research through tools, training, and processes
  • The opportunity to shape the products that more than 85,000 users rely on worldwide
  • Extensive health insurance packages for you and your dependents prioritising our employees' holistic well-being and healthcare needs
  • Private pension funding through group insurance
  • A compensation that values your work and which we will proactively keep competitive
  • A referral bonus scheme when you bring new talent to our #bestteamever!

 

Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is not just a policy; it's part of our culture.

If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply.

We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry.

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