Workplace Services Engineer

Banking is moving out of banks and becoming a part of customers’ daily digital lives. Inbank’s financing solutions are embedded seamlessly into the shopping journey of 6,000+ retailers. This helps our merchant partners to grow their businesses while end customers get to benefit from a frictionless shopping experience wherever they are. With a focus on innovation and growth, we are looking for talented people to join our team of 400+ people working across our offices in Estonia, Latvia, Lithuania, Poland and the Czech Republic.

Due to our ambitious growth plans, we are seeking a dedicated Workplace Services Engineer to join our team on-site in Tallinn, Estonia. In this role, you will be responsible for supporting the office environment and ensuring employees have the tools and resources they need to be productive. You will manage day-to-day IT operations, resolve technical issues, set up workstations, maintain office infrastructure, and provide support to employees. Working closely with cross-functional teams, you will help ensure smooth operations and contribute to broader company initiatives.

To be successful in this role, you ideally bring the following skills:

• 5+ years of experience in IT support or systems administration.
• Expertise in managing Windows, Mac, and Linux environments.
• Strong understanding of office networking and VPNs.
• Familiarity with MDM Device Management tools like Intune, Hexnode or similar.
• Experience with Identity and Access Management (IAM).
• Hands-on experience with Google Workspace, Office 365, Slack, and Atlassian tools (Jira, Confluence, ServiceDesk).
• Excellent problem-solving and communication skills in English, Estonian is considered as a plus.

Soft Skills:

• Proactive Initiatives: Take ownership of IT improvements and drive innovative solutions.
• Automation: Identify and implement automation opportunities to streamline processes.
• Customer Focus: Prioritize employee needs, ensuring a seamless IT experience.
• Mission-Oriented: Align with the company’s goals and work toward supporting business objectives through technology.
• Engineering Mindset: Approach challenges systematically, with a focus on problem-solving and scalability.

Bonus points if you have:

• Experience with workflow automation (Zapier or similar).
• Experience with SSO, SAML, SWA,  oauth, LDAP, API, Python, Amazon Web Services, Unifi networks and Fortigate firewalls. 
• Vendor management, License Management and Procurement for IT equipment and services.
• Zero-Touch IT: Implement and manage automated onboarding/offboarding processes.

What you’ll get in return:

• We offer a competitive salary that is based on your experience level and a great benefits package
• Sports compensation or additional health insurance, and extra vacation days after 3rd year of employment
• Based on the performance a 6-week paid sabbatical after 4 years of working at Inbank
• Interesting and challenging working environment with opportunities to develop professionally
• Agile and autonomous working environment
• Team events and personalized training plan.

At Inbank we strive to have an inclusive and diverse working environment, so we welcome you to apply even if you do not match all the points here but think you would do well.

 

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