Payment Operation Manager

Our client, Jugabet, is a brand and gaming platform accessible to players in Latin America. With a strong regional focus and localized strategies, Jugabet is quickly becoming a key player in the market.

Perfect for those who aim to:

• Participate in integration projects with PSPs and payment platforms (gateway/method naming, required fields, validation, limits, cashier infoblocks);

• Work with online payments, payment flows, and transaction lifecycles across multiple markets;

• Set up and improve cashier UX: payment buttons, instructions, pre-defined amounts; 

• Oversee day-to-day payment operations: transaction, cashier, balance, and conversion/error-report monitoring, transaction and P2P reconciliation, PSP volume monitoring; 

• Analyze payment performance, routing, and key operational metrics to continuously improve transaction success and customer experience;

• Collaborate closely with providers and internal teams (product, business, support);

• Maintain the stability of payment operations in a fast-changing, multi-geo environment;

• Take full ownership of operational improvements and payment experience quality, proactively identifying and driving optimizations.

Experience you’ll need to bring:

• 2-3+ years of experience in Payments Operations, Billing, or a similar role within online payments, ideally including exposure to new market/PSP launches;

• Strong, hands-on understanding of online payment systems, PSPs, technical integrations, payment flows, and transaction lifecycles;

• Confidence working with financial and transactional data, including budgeting, settlement calculations, and commission/cost optimization;

• Experience in Microsoft Excel and Tableau (dashboards, monitoring reports);

• Experience communicating with international partners and payment service providers, both verbally and in writing;

• Upper-Intermediate level of English (some internal teams communicate only in English); 

• Experience in iGaming will be a plus.

It's a perfect match if you have those personal features:

• Good communication skills;

• Persistence, problem-solving skills;

• Responsibility, attention to detail.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;

• Global Medical Coverage;

• Growth Opportunities;

• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);

• Performance-Driven Rewards;

• Dynamic Work Environment.

Apply, and let your growth journey begin.