Strategy, Transformation & Operations

ABOUT GETNET

Getnet Platforms is part of Santander Payment Solutions and brings together a set of key platforms within Santander’s global payments technology ecosystem. It includes software-as-a-service capabilities across the entire payments value chain, such as account-to-account processing, FX, SWIFT connectivity, fraud management and card processing infrastructure.

It enables financial institutions, non-bank financial institutions (NBFIs) and payment service providers (PSPs) to operate, scale and evolve their payment capabilities across multiple rails, markets and regulatory environments, without the need to rebuild their core systems.

Proven at scale, including within Santander itself, these platforms provide a modular foundation that complements Getnet’s global payment capabilities to support client growth through payments.

WHY JOIN OUR TEAM

If you want to shape the future of financial solutions, this is the place!

At Getnet Platforms, your work connects to something bigger, creating a real impact across global teams and markets for our clients and communities.

Our people are our greatest strength. We combine growth opportunities, strong team connections, and a culture that supports your well-being and sense of belonging, so you can develop, contribute, and feel valued. With flexibility and autonomy built into how we work, you’ll have the space to focus, collaborate, and perform at your best.

Here, your impact matters, your growth is supported, and your experience is designed to help you thrive.

WHAT YOU’LL DO

As a Strategy & Transformation Associate, your day-to-day work will include:

• Translate strategic priorities into actionable initiatives and support their execution across the organization.
• Analyze processes, identify improvement opportunities and support the design of more efficient ways of working.
• Define and track KPIs, turning performance data into insights and actionable recommendations.
• Partner with business and IT stakeholders to improve processes, standardize ways of working and support scalable solutions.
• Coordinate cross-functional transformation initiatives, ensuring actions, timelines and deliverables remain on track.
• Facilitate collaboration across teams, helping manage dependencies and ensuring alignment on key priorities.
• Support the implementation of AI-driven automation and digital transformation initiatives aimed at improving efficiency and productivity.
• Contribute to carve-out, transition and change initiatives, helping teams navigate transformation while maintaining business continuity.

WHAT WE’RE LOOKING FOR

We are in search of a Strategy & Transformation Associate to join our team in Madrid, Boadilla del Monte, with the following qualifications and background:

Professional Experience

• +3 years of relevant experience in strategy, transformation, operations, process improvement, business consulting or related areas. (Required)
• Experience supporting strategic initiatives, operating model projects or process improvement initiatives. (Required)
• Experience working on transformation, transition, carve-out or process engineering projects. (Preferred)

Education

• Degree in Economics, Business Administration, Engineering, or a similar field. (Required)
• Postgraduate studies or certifications related to strategy, transformation, process improvement or project management. (Preferred)

Languages

• Spanish: fluent. (Required)
• English: fluent. (Required)

Hard Skills

Required

• Business analysis and process improvement. (Required)
• KPI definition, performance tracking and data-driven decision making. (Required)
• Process modelling and continuous improvement methodologies. (Required)

Preferred

• Operating model design and transformation methodologies. (Preferred)
• AI-driven automation and digital transformation tools. (Preferred)
• Agile methodologies and cross-functional project coordination. (Preferred)

Soft Skills

Required

• Strong analytical and problem-solving skills. (Required)
• Stakeholder management and communication skills. (Required)
• Collaborative and proactive mindset. (Required)
• Ownership and accountability. (Required)

Preferred

• Adaptability and ability to work effectively in changing environments. (Preferred)
• Continuous improvement mindset. (Preferred)

 

Getnet Platforms is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates.

OUR OFFER AND BENEFITS

By joining our team, you will enjoy multiple benefits, such as:

We care for your well-being, so you will have health insurance, life insurance, dental insurance, annual health care, and access to Wellhub.

We promote flexibility with a hybrid and collaborative model; the selected candidate must be ready to work 60% on-site.

We aim to boost your growth with access to self-development programs.

We aim to make your workdays more accessible, so you will have transportation allowance and meal voucher/food voucher.

Getnet Platforms is part of Santander Group, one of the world’s leading financial groups, with a presence in more than 22 countries.

IT STARTS HERE. TAKE YOUR NEXT PROFESSIONAL STEP

If you’re interested and meet the requirements, apply now or share this opportunity with someone who might be looking for it.