Senior Solution Architect

E2open is the connected supply chain platform that enables the world’s largest companies to transform the way they make, move, and sell goods and services. We connect more than 400,000 partners as one multi-enterprise network. Powered by the network, data, and applications, our SaaS platform anticipates disruptions and opportunities to help companies improve efficiency, reduce waste, and operate sustainably. Our employees around the world are focused on delivering enduring value for our clients.

We are not currently accepting applications from residents of NY, CO, CA and WA for this role

SENIOR SOLUTION ARCHITECT
DEPARTMENT: Professional Services

DIRECT REPORTS: No

As part of our Solution Architecture team, you are working with experienced colleagues to implement our solutions within customer projects, owning and managing the design from initial design workshops until go live.

RESPONSIBILITIES:

• Understand and connect customers’ existing business processes and technology to propose the e2open solution to create measurable business value
• Conduct and lead business and technical design workshops around our customers’ complex global Supply Chain processes to create highly scalable and sustainable solutions 
• Synthesize customer’s business requirements to create clear and comprehensive use cases, functional design requirements and technical system requirements 
• Act as the key resource to ensure the customer is comfortable that solution design addresses requirements
• Define the overall integration architecture between different customer systems and the e2open stack in terms of functional data flow and data choreography
• You support our program directors to manage scope against contract 
• Perform fit gap analysis between e2open cloud product functionality and the client’s requirements 
• Be a leader on a team of technical and business analysts and engineers, foster a productive team environment, leverage diverse views to encourage innovation, and mentor team members to ensure their success and growth 
• Capture and share best practice knowledge among e2open Professional Services community 
• Ensure the designed solution is translated and implemented. 
• Liaise with different Product Stakeholders in shaping the Product Roadmap 
• Effort analysis and estimate the implementation effort. 
• Other duties as assigned

QUALIFICATIONS AND EXPERIENCE:

• Bachelor’s Degree (Supply Chain Management or related field) or 2+ years relevant and equivalent experience
• 5+ years previous experience in the delivery of software solutions within the Logistics & Supply Chain Industry, specifically in Customs, Forwarding, or Transportation
• Experience with Overseas Vessel Booking processes and International Freight
• APICS certification is a plus (CPIM, CSCP, etc.)
• Understanding of Supply Chain Management practices and knowledge of Supply Chain strategies and industry best practices
• Familiarity with SAP, Oracle and/or other ERP systems
• Good technological proficiency and experience with B2B Integration, mapping of files and error troubleshooting
• Understanding of XML Data Structures; Ability to write and interrogate XML/XSD
• Experience with API
• Strong analytical and problem-solving skills
• Excellent English communication (oral, written, presentation) and interpersonal skills.
• Supply chain certification is a plus

PHYSICAL REQUIREMENTS:  

• General office environment and responsibilities requiring: 
  • Extensive use of the computer which involves viewing a monitor and keyboarding for most of the workday 
  • Placing and receiving phone calls 
  • Occasionally moving and lifting objects up to 20 pounds 
  • Travel required as dictated by the role

E2open is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

E2open participates in the E-verify program in certain locations, as required by law.

E2open does not accept unsolicited referrals or resumes from any source other than directly from candidates or preferred vendors. We will not consider unsolicited referrals.