Resources Manager

Disguise sits at the heart of the most inspiring live and virtual experiences in the world, leading the market in building a software and hardware solution that designs, sequences and controls the most spectacular productions across film and TV, broadcast, live and corporate events.

Job Title: Resource Manager

Department: Project Management

Reports To: Director of Project Management

Summary:

Disguise is seeking a highly organized and proactive Resource Manager to join our expanding team in Atlanta. This critical role will report to the Director of Project Management and work closely with the project management team to oversee the allocation of service, solutions, training, support, and project management resources to optimize utilization across projects and organizational initiatives for a global team. The ideal candidate will have strong organizational skills, a strategic mindset, and excellent communication abilities. This role will own and continuously update Disguise’s resource management tool, make recommendations for more efficient processes, conduct capacity planning, and maintain a comprehensive overview of our internal skillsets and team capacity.

Key Responsibilities: 

• Analyze project demands, assign internal resources or external contractors based on availability, and constraints to develop effective resource allocation plans.
• Collaborating with project managers, people team, sales managers, and stakeholders to understand project requirements and internal utilization.
• Conduct forecast analysis’ to make accurate forecasts of the organization's demands based on future projects, resource schedules, skillset availability and team members' capacity, with recommendations to minimize or fill any gaps proactively.
• Developing and implementing resource planning strategies to align resource allocation with project demands and organizational goals.
• Optimizing resource utilization by identifying and resolving conflicts, bottlenecks, or imbalances in resource allocation across global teams.
• Responsible for the contractor database and internal resource management tool to maintain accurate resource records, including schedules, utilization reports, and staff availability.
• Monitoring resource utilization trends, preparing reports, and making proactive adjustments to allow for cross-training and equal project opportunities.
• Assisting with other administrative project tasks and reporting as needed.

Qualifications and Experience:

• Excellent analytical and problem-solving skills to assess resource demands and optimize resource allocation.
• Proficiency in using Salesforce, Atlassian tools, resource management software to track, analyze, and report on utilization.
• Experience in working with remote or geographically dispersed teams.
• 3+ years of experience in resource management or a related role, preferably in a project-based environment or creative agency.
• Strong understanding of resource planning, allocation, and optimization principles.
• Effective communication and interpersonal skills to collaborate with stakeholders at all levels of the organization.
• Ability to work well under pressure and adapt to changing project priorities and deadlines.
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• A detail-oriented mindset to maintain accurate resource records and documentation.

About Disguise

Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real-time spectacle.
We partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches. Working with Disney, Snapchat, Netflix, ESPN, the Burj Khalifa, and Adele, Disguise is the number one partner delivering the next dimension of entertainment. 

Don’t Disguise your differences.

Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for their full authentic selves, and embrace uniqueness. Inclusion and Equity matter at Disguise. We create together and we create everywhere. 

Our values

• Honest. We are real with ourselves and our clients and share our ideas with openness and transparency. 
• Evolutionary. We innovate using our user’s ever-changing needs so our technology remains ahead-of-the-game.
• Fearless. We take the best path, not the easiest, and innovate where it’s right, not where it’s simplest.
• Resilience. We don’t give up until we find the right solution, even if it means going outside our remit.
• Belong.  We create an environment where everyone feels like they belong and is empowered to do their best work.

Our benefits

• We have a suite of globally relevant competitive benefits packages as we want to make sure we retain the best talent out there. Our benefits for every perm hire, globally include:
• Unlimited Paid Time Off - with minimum time you must take set at 20% above statutory
• Hybrid working between home and our offices (dependent on role and location)
• Mental health and wellbeing support - subscription to the Calm app, weekly desk-yoga, mental health first-aid buddies, employee assistance programmes
• Gig allowance - £400 (or local equivalent) to spend on tickets every year to immerse yourself in our industries
• Belonging policies -  including (but not limited to) support for Parental, Fertility, Miscarriage, Menopause and Transitioning
• Training, coaching & mentoring