Senior NetSuite Consultant

Who we are 

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!

Your Mission

As a Senior Business Applications Analyst, you will work at the intersection of technology and business, enabling Bitpanda to optimize and scale critical business processes. Your primary focus will be on driving enhancements and supporting solutions centered around NetSuite, Salesforce/CRM, and their ecosystems. Through collaboration with cross-functional teams, you will play a pivotal role in enhancing key workflows such as Order-to-Cash (O2C), Record-to-Report (R2R), and Procure-to-Pay (P2P). By leveraging your expertise, you will contribute to delivering innovative, efficient, and sustainable solutions that align with Bitpanda's growth objectives.

What You’ll Do

• Application Support & Training: Provide L1/L2 support for NetSuite; troubleshoot issues, automate where possible, and guide users with training and documentation on features and best practices (how-to’s, FAQs, runbooks in Confluence).
• ERP & Process Consulting: Act as an advisor on NetSuite-related improvements across O2C, R2R, P2P. Collaborate with stakeholders to assess pain points, define requirements, and identify automation or optimization opportunities.
• Configuration, Testing & Deployment: Customize and maintain NetSuite and other business apps, including workflows and scripts, in compliance with Bitpanda’s SDLC and Change Management practices.
• Cross-Team Collaboration: Work closely with Finance, Sales, Engineering, and other teams to ensure solutions are aligned with business goals and help shape the culture and impact of the Business Applications team.

Who You Are

• Expertise in NetSuite: 4+ years of hands-on experience configuring, customizing and managing NetSuite business processes related to O2C, R2R and P2P.
• Salesforce/CRM: Bonus points for experience with Salesforce/CRM implementation, customization and integration.
• Eager Learner: Passion for staying up-to-date with trends and innovations in ERP, CRM, and A.I.  technologies.
• Action-oriented: A proactive problem-solver with a curiosity to research, adopt, and implement new technologies and methodologies.
• Strong Communication Skills: Proven ability to engage and manage stakeholders effectively in fast-paced environments with full professional proficiency, both written and verbal.

What’s in it for you

• Hybrid-working model with 25-Work From Anywhere days*
• Competitive total compensation package including participation in our stock option plan
• Market-leading benefits programs shaped  by our Time & Flexibility policies*
• Company-wide and team events — both in-person and virtually!
• Bitpanda swag to keep you living the brand

And, above all, the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

* These benefits may be adjusted at Bitpanda’s discretion and do not apply to our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in-office (think: Workplaces team or IT).