Director, Trading Operations

Who we are 

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 4 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!

As Director, Trading Operations, you will lead our trading operations by leveraging your expertise in financial markets, data analysis, and strategic decision-making. You will lead a high-performing team focused on Crypto, constantly striving for process optimization and refinement of control systems. By establishing clear processes and performance metrics, you will oversee project timelines and help launch initiatives with streamlined workflows and effective risk controls.

Your data-driven approach and leadership skills will foster innovation in trading activities and strengthen risk management. Collaborating with senior management and cross-functional teams, you will align trading operations with broader business objectives, enhancing organizational success.

What you'll do:

• Provide strategic leadership for the Trading Operations department, setting measurable performance goals while promoting a culture of ownership and growth. 
• Drive the optimization of trading processes for efficiency, scalability, and risk management.
• Oversee trade execution, settlement, clearing, and reconciliation, ensuring compliance with regulations and industry standards.
• Work with senior management and cross-functional teams on new initiatives, communicating Trading Operations' needs. 
• Monitoring crypto markets and proactively adjusting operations to address impactful changes and unusual trading trends.
• Develop and mentor a high-performing team, driving continuous improvement and contributing to business objectives.

Who you are:

• You have extensive knowledge of financial markets, trading systems, and the trade lifecycle across asset classes, especially cryptocurrencies.
• You bring 10+ years of trading operations experience, with at least 5 years in leadership.
• Your strong analytical skills enable you to identify optimization opportunities, both quantitative and qualitative. 
• You take a structured approach to project coordination, detailing the team’s needs and capabilities to manage stakeholders’ expectations and delineate clear action plans, with goals, initiatives, and key results.
• Your understanding of risk management allows you to mitigate operational and market risks, by being proactive rather than reactive to market changes.
• As an effective communicator with strong interpersonal skills, you collaborate well with diverse teams and senior management. 
• Comfortable with technology and experienced in trading platforms, you thrive in fast-paced environments.

What’s in it for you

• We're proud of our flexible working model that includes 2 days (minimum) working from the local Hub, plus 60 Work From Anywhere days annually
• Total compensation package including participation in our Bitpanda stock option plan
• Competitive benefits programs and policies shaped by our flexibility-first philosophy 
• Exclusive premiums when trading on Bitpanda
• Company-wide and team events — both in-person and virtually!
• Bitpanda swag to keep you living the brand

And, above all, the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.