Partnerships Control Team Lead

🧰Who are we? 

Wakam is a B2B2C insurance company that creates white-label insurance solutions via its Play&Plug® technology platform for more than 80 partners. We provide most of our insurance products through API, and hosts white label insurance solutions via our Play&Plug technology platform.

With a footprint spanning 32 countries Wakam is the European leader in digital and embedded insurance.

Strongly committed to social responsibility, Wakam is a mission-driven company dedicated to “enabling transparent and impactful insurance".

🚀 About the Team

The Partnerships Control team sits within Wakam’s Risk & Internal Control Office, playing a pivotal role in ensuring the regulatory and contractual compliance of activities delegated by Wakam to its commercial partners — including brokers, MGAs, insurtechs, and Third-Party Administrators (TPAs).

Our mission goes beyond standard compliance. Wakam’s business model delegates key processes (underwriting, policy issuance, claims management) to partners, making control a strategic function at the heart of our operations. We conduct rigorous annual controls to ensure service quality, partner reliability, and risk mitigation.

🎯 Your Mission

As Partnerships Control Team Lead, you will lead Wakam’s end-to-end control program across its B2B2C ecosystem in 30+ countries. You will:

• Manage the full control cycle according to established control plan.
• Oversee the partnerships control team: manage a team of 4 controllers and a pool of external consultants, ensuring quality, prioritisation, and continuous development.
• Plan and coordinate partnerships control activities, ensuring timely delivery aligned with Wakam’s commercial and regulatory objectives.
• Enhance and evolve partnerships control methodology to reflect changing business needs, risk profiles, and regulatory expectations.
• Leverage technology and AI tools to automate and strengthen control processes, improving accuracy and scalability.
• Lead transversal collaboration with internal stakeholders (Risk, Legal, Compliance, Revenue, Partner Oversight) for mission alignment and follow-up.
• Supervise control reporting: review deliverables, write executive summaries, and present outcomes to governance bodies.
• Track action plans: ensure proper implementation of remediation measures and embed follow-up in the risk management framework.
• Contribute to risk strategy: support risk mapping, incident analysis, and internal control systems with partnerships control insights.

🧠 What You Bring

• A Master’s degree (Bac+5 or equivalent) in Risk Management, Audit, Finance, Insurance, or Engineering.
• 10+ years’ experience in internal audit/control, partner/vendor control, or regulatory supervision — ideally in the non-life insurance sector or within consulting firms.
• Strong command of insurance regulatory frameworks (Solvency II, EIOPA guidelines, etc.).
• Proven team management experience, with demonstrated ability to lead, coach, and develop high-performing teams.
• End-to-end audit or control process ownership — from scoping to reporting and remediation monitoring.
• Excellent written and verbal communication skills, with the ability to present findings clearly to C-level and governance committees.
• Fluent in both English and French (spoken & written) is mandatory.
• Familiarity or interest in AI/automation tools applied to internal control is a strong plus.

✨ Who You Are

• A natural leader with strategic vision and operational discipline.
• Known for your rigor, autonomy, and ability to navigate complexity.
• Collaborative and persuasive — able to influence stakeholders across functions.
• Analytical and methodical, with a passion for improving systems and compliance culture.
• Tech-curious — open to AI-driven innovations in audit and control.
• Resilient and adaptable — you thrive in evolving, fast-paced environments.

🌟 Why Join Wakam?

• 🎯 Strategic Positioning: Be at the intersection of compliance, governance, and growth in a fast-scaling insurtech.
• 🌍 European Impact: Lead controls across a diverse partner ecosystem operating in 30+ countries.
• 💡 Innovation Culture: Work with teams embracing automation, AI, and agile governance.
• 🤝 Cross-functional Reach: Collaborate with executive stakeholders on mission-critical decisions.
• 🏡 Flexibility & Autonomy: Remote-first environment with opportunities to shape your role and team.
• 🚀 Growth Platform: Join a mission-driven company generating €900M+ in revenue and growing fast.

🏆 Hiring Process

1. Screening Interview – with our Talent Acquisition Partner
2. Business Interview – with our Chief Risk Officer
3. Team Interview – with 2 members
4. HR Interview – with our People Lead Partner

📩 Interested? Apply now and take your compliance expertise to the next level in a company where transparency, impact, and innovation are at the core.

Let’s raise the bar on partnership governance, together.

→ Welcome @Wakam 🙌

Recruitment Agencies:

Wakam has an in-house recruitment team, which focuses on sourcing great candidates directly. Wakam does not accept unsolicited resumes from agency or search firm recruiters.

Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact our managers directly.