Senior Account Manager

🧰Who are we? 

Wakam is a B2B2C insurance company that creates white-label insurance solutions via its Play&Plug® technology platform for more than 80 partners. We provide most of our insurance products through API, and hosts white label insurance solutions via our Play&Plug technology platform.

With a footprint spanning 32 countries and revenue of more than €900 million in 2023, mostly generated outside France, Wakam is the European leader in digital and embedded insurance.

Strongly committed to social responsibility, Wakam is a mission-driven company dedicated to “enabling transparent and impactful insurance".

🚀 About the Team

The Revenue Office is at the forefront of Wakam’s European growth strategy. Our mission is to expand our presence across Europe by forging high-impact partnerships with MGAs, brokers, fintechs, insurtechs, retailers, and marketplaces. We operate in 32 countries, and our commercial team reflects that diversity — agile, collaborative, and driven by performance and local market insight.

At Wakam, ambition, autonomy, and impact are not just encouraged — they’re expected and celebrated.

🎯 Your Mission

As a Senior Account Manager, your mission is to manage and grow a portfolio of strategic accounts, ensuring strong and profitable long-term relationships with our distribution partners. You’ll act as the central point of contact for internal coordination, commercial performance, and partner satisfaction.

You will:

• Manage a portfolio of strategic partners (brokers, MGAs, insurtechs, fintechs, retailers, and marketplaces)

• Ensure operational coordination with internal stakeholders (Underwriting, Pricing, Delivery, Compliance, Legal)

• Be a key user of Wakam’s internal tools (MyWakam, CRM, AI agents)

• Identify and develop upselling, cross-selling, and product extension opportunities

• Monitor account profitability and technical performance, working closely with Finance and Underwriting

• Represent Wakam in client meetings, steering committees, and industry events

🧠 What You Bring

• A Master’s degree (Bac+5) in Business, Insurance, or related field

• 8+ years of experience in Account Management or Business Development within the insurance sector

• Excellent commercial acumen and ability to manage complex multi-stakeholder projects

• Proven experience in client relationship management, negotiation, and cross-functional collaboration

• Advanced use of CRM and digital tools, with a data-driven mindset

• Mandatory fluency in French and English (spoken and written)

✨ Who You Are

• A strategic and analytical thinker with a commercial mindset

• Customer-oriented with a natural ability to build trust

• Autonomous, structured, and proactive

• Motivated by performance and impact

• Tech-savvy and comfortable working in a fast-paced environment

🌟 Why Join Wakam?

• 🌍 Join a leading European insurtech, active in 32 markets

• 🚀 Be part of high-impact projects and own your portfolio

• 💡 Work with cutting-edge tools and participate in innovation through AI and automation

• 📊 Gain real-time insights into account profitability and performance

• 🏡 Enjoy a remote-friendly and flexible working culture

🏆 Hiring Process

1. Screening interview with our Talent Acquisition Partner

2. Interview with our CEO

3. Interview with our Chief Underwriting Officer

4. Final interview with a panel of executives including our VP People

Ready to shape the future of insurance with us? Apply now! 🙌

Recruitment Agencies:

Wakam has an in-house recruitment team, which focuses on sourcing great candidates directly. Wakam does not accept unsolicited resumes from agency or search firm recruiters.

Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact our managers directly.