​​Senior DevOps Engineer​

The Function 

The Digital and Technology team designs, builds and maintains the systems that power Triple Point. The function enables seamless connectivity, security and innovation across the organisation, creating tools and platforms that help colleagues and partners work smarter and deliver excellent outcomes. 

The Team 

This role sits within Technical Operations & Cyber, within the wider Digital and Technology function. The role works closely with colleagues across D&T, our MSP, our SOC and stakeholders across the business. The team is responsible for keeping our technology secure, reliable and high performing while improving delivery pace through automation, cloud engineering and emerging technology. 

The Role 

We are seeking a Senior DevOps Engineer to lead hands-on DevOps and platform engineering across Triple Point’s Microsoft cloud and AI delivery landscape. 

You will design, build and operate secure deployment pipelines, automation, monitoring and infrastructure-as-code patterns that enable cloud and AI workloads to move safely and at pace. As our use of Claude Code, AI agents and automation grows, this role will provide the engineering foundations to run these capabilities reliably, securely and with clear governance. 

Working closely with the Head of Technical Operations & Cyber and our Senior Cyber Engineer, you will help enable pragmatic, risk-aware decisions on cloud and AI tooling, ensuring a balance between delivery pace and security, governance and operational sustainability. 

This is a delivery-focused role owning engineering work end-to-end, from discovery and design through to implementation, documentation and transition into BAU. You will help remove delivery bottlenecks, strengthen platform maturity and make practical recommendations that balance pace, reliability, security and usability. 

Key Responsibilities 

DevOps, Cloud Platform & CI/CD Engineering 

• Design, build, maintain and improve CI/CD pipelines for cloud, integration, automation and AI workloads. 

• Create reusable infrastructure-as-code patterns, templates and standards for secure, consistent cloud deployments. 

• Improve release management, environment management and deployment controls across development, test and production environments. 

• Support source control, branching, build, test and deployment practices that help teams deliver safely and efficiently. 
• Build practical engineering standards for service principals, managed identities, secrets, configuration, certificates and environment separation. 

Automation, AI Enablement & Developer Experience 

• Enable safe, reliable deployment and operation of Claude Code, AI agents and similar AI-assisted development tooling. 

• Automate repeatable operational, deployment and monitoring tasks to reduce manual effort and improve consistency. 

• Develop self-service patterns, reusable scripts and documentation that make it easier for colleagues to adopt approved engineering practices. 

• Work with current and future AI Team colleagues to lay the technical foundations for agent automation and cloud-based AI delivery. 

• Identify opportunities to simplify tooling, reduce friction and improve the developer and stakeholder experience. 

Reliability, Monitoring & Operational Readiness 

• Design and improve monitoring, logging, alerting and reporting across pipelines, platforms and cloud workloads. 

• Create runbooks, deployment checklists and operational handover materials that support effective BAU ownership. 

• Support incident response, root-cause analysis and continuous improvement for deployment or platform reliability issues. 

• Improve resilience, recovery and performance practices for key services and automation workloads. 

• Use data from monitoring and service performance to recommend improvements and prioritise platform work. 

Security, Governance & Documentation 

• Embed security-by-design into DevOps practices, including least privilege, secure configuration, secrets management and change control. 

• Work closely with Technical Operations & Cyber, the SOC and MSP partners to ensure cloud and AI tooling is operated securely. 

• Maintain clear documentation of pipeline designs, infrastructure standards, access models, monitoring arrangements and operational guardrails. 

• Support audits, assurance activity and evidence gathering where DevOps, cloud or platform controls are in scope. 

• Balance security, usability and delivery pace when assessing risks, trade-offs and recommendations. 

Collaboration, Planning & Continuous Improvement 

• Plan and prioritise DevOps improvements based on impact, value, risk and delivery needs. 

• Translate technical complexity into clear recommendations for technical and non-technical stakeholders. 

• Partner constructively across Digital and Technology, internal stakeholders and external technology partners. 

• Challenge current ways of working where needed and recommend pragmatic improvements with clear rationale. 

• Share knowledge generously and help raise DevOps capability across the function and organisation. 

Knowledge & Experience 

Essential 

• Significant hands-on experience in DevOps, platform engineering, cloud engineering or a closely related engineering role. 

• Strong experience designing and maintaining CI/CD pipelines using tools such as Azure DevOps, GitHub Actions, GitLab CI or equivalent. 

• Good working knowledge of Microsoft Azure and Microsoft cloud services, including deployment, access, monitoring and governance considerations. 

• Experience with infrastructure-as-code and automation tools such as Terraform, Bicep, ARM templates, PowerShell or equivalent. 

• Proficiency in Python for scripting, automation and tooling able to write, read and maintain production-quality scripts, not just adapt examples. 

• Working knowledge of core Azure networking concepts, including VNets, NSGs, DNS, private endpoints and load balancers, with practical experience applying these in cloud and containerised workloads. 

• Strong understanding of Git, source control workflows, release management, environment management and secure software delivery practices. 

• Experience implementing monitoring, logging and alerting for cloud platforms, pipelines or application workloads. 

• Strong grounding in cloud security principles, including identity and access, least privilege, secrets management, network security and secure configuration. 

• Awareness of cloud cost management principles, including resource tagging standards, right-sizing, and governance for spend able to recommend efficient, cost-conscious approaches rather than just functional ones. 

• Ability to translate technical requirements and risk considerations into pragmatic, well-documented engineering solutions. 

• Comfortable working with the Head of Technical Operations & Cyber to make pragmatic, risk-aware decisions that balance delivery pace with security and governance requirements. 

• Excellent communication skills, with the ability to work effectively with technical teams, senior stakeholders and external partners. 

• A self-starter mindset, with strong planning, problem-solving and ownership of delivery outcomes. 

Desirable 

AI & Automation 

• Experience deploying, governing or operating AI-assisted development tools, agent automation or cloud-based AI workloads. 

Microsoft Platform 

• Experience working with Microsoft 365, Entra ID, Intune, Sentinel, Azure Monitor, Log Analytics or similar Microsoft tooling. 

• Relevant certifications such as AZ-400, AZ-104, AZ-305, AZ-500, Terraform Associate, GitHub certifications or equivalent hands-on experience. 

Containers & Orchestration 

• Experience with containers and orchestration technologies such as Docker, Kubernetes or Azure Container Apps. 

Broader Platform & Integrations 

• Experience supporting Salesforce, data platform, integration or business automation workloads. 

Regulated Environments 

• Experience working in a regulated services environment, ideally FCA-regulated. 

Why Join us? 

This is a key role at the point where DevOps, cloud automation and AI capability are becoming central to how Triple Point delivers technology safely and effectively. 

• You’ll join a talented, collaborative team in a connected environment where ideas and initiative are valued. 

• Be part of a growing and innovative team. 

• We offer a competitive salary, a comprehensive benefits package, and genuine opportunities for growth and progression. 

• Opportunities for professional development and career progression. 

At Triple Point, high performance means living our values every day: 

• Stay Curious. 

• Be Generous. 

• Take Thoughtful Action. 

• Pull Together. 

• Own It. 

In line with our values Stay Curious and Take Thoughtful Action every employee has access to AI tools. 

We see technology as a co-pilot, helping us improve efficiency and insight while keeping decisions grounded in thoughtful human judgement.