Executive Billing

Who we are

Since 1843, The Economist Group has championed independence, excellence and openness, helping people understand and tackle the critical challenges shaping the world. Today, we are building on that legacy as a global media and information-services company powered by digital innovation, analytical rigour and evidence-based insight.

Across our three businesses -The Economist, Economist Enterprise and Economist Education - we deliver trusted analysis and insights to individuals and organisations in more than 170 countries. United by a shared purpose to drive progress, we empower decision-makers to make sense of change and chart a course through an increasingly complex world.

As a colleague, you will be part of a culture that values ideas, encourages ownership and holds itself to high standards. We invest in people who are curious, thoughtful and adaptable, whether they are launching new products, reporting on global events or harnessing emerging technologies such as AI to improve how we work. Here, fresh thinking is taken seriously, ambition is matched by integrity, and great work is recognised. Working across disciplines, geographies and perspectives, we are united by a commitment to innovation, excellence and creating meaningful impact.

The role:

We are seeking a Billing Executive, whose main purpose will be to:

• Order processing, and raise and sending invoices
• Support Sales, Credit Control teams and senior management by ensuring that revenue and invoices are accurate while procedures and controls are adhered to

The role will cover requirements from the group globally. As such, while the role is based on local hours (9:00-5:30pm in Gurugram) some flexibility will be required to cover day-to-day contact with Asia and London teams and occasional meetings with other global offices.

Key Accountabilities:

1. Order processing for the Economist Pro (group subscriptions including newsstand sales and bulk sales), EIU Subscriptions, Economist Enterprise (Event and Content creation)

• Reviewing opportunities in Salesforce to ensure they are complete and accurately reflect the contracts for billing and revenue recognition purposes
• Return opportunities to Sales for correction as required and follow up on pending opportunities
• Liaising with FPI and Finance team to generate product codes

2. Billing

• Raising and sending invoices for the Economist Pro, EIU Subscriptions, Economist Enterprise (Event and Content creation) 
• Set up future billing instalments for larger projects and follow up with project teams on delivery
• Apply sales tax or other indirect tax correctly; including UK VAT, Singapore GST, Japan consumption tax, China VAT and India GST etc.)
• Ensure correct product coding for financial reporting are recorded
• Set up and maintain customer accounts in Peoplesoft as required
• Ensure that all invoice details are correct before invoices are sent to the customers
• Ensure that invoices are uploaded to the Salesforce opportunities and the opportunity status updated
• Raising credit notes: ensure correct documentation and approval has been obtained according to company policy 
• Ensure that all invoices are raised and processed, and revenue recognised to agreed timelines
• Ensure that controls and procedures for invoicing are followed at all times
• Provide cover for the team as necessary

3. Invoice queries

• Resolving of invoice queries in a timely manner by liaising with Sales, Credit Control, and other Finance team members
• Ensure all processes are followed for credit and rebills

4. Other duties

• Participate in reviewing processes and systems to deliver the best possible service to our customers and sales teams 
• Provide accurate and timely reporting as required by directors, Sales and Finance teams
• Assist providing documentation as requested by internal and external auditors
• Ad hoc request from the line Manager - Accounts Receivable or Head of Shared Services as required

Experience, skills and professional attributes

Previous work experience: 

• • Experience working in a multi-currency, multi-entity, billing function. 
  • Experience from working in an international organisation.
  • Asia regional experience with knowledge of Singapore GST, Japan consumption tax, China VAT and India GST is an advantage

IT:

• • PeopleSoft, Salesforce, Excel, Adobe and Google applications (Gmail). 

Languages:

• • Excellent English

Knowledge:

• • Knowledge of tax rules, Indirect taxes in Asia in particular
  • Good understanding of controls and processes.
  • Knowledge of the media industry an advantage

Personal attributes:

• • Strong interpersonal and communication. Ability to work to a high level of accuracy under the pressure of deadlines, and ability to prioritise workload effectively to meet the demands of sales and customers around the world.
  • Flexible, conscientious, hands-on approach.
  • Proactive and responsive.
  • Numerate.
  • Attention to detail.

Performance Measures:

• Timely billing, 48 hours turnaround.
• Accurate entries: no corrections needed due to entry errors
• Queries resolution to satisfaction of internal as well as external customers

The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation , age or marital status.

#LI-Hybrid 

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Working Arrangements

The majority of our roles operate on a hybrid working pattern, with 3+ days office attendance required. 

AI usage for your application

We are an innovative organisation that encourages the use of technology. We recognise that candidates may utilise AI tools to support with their job application process. However, it is essential that all information you provide truthfully and accurately reflects your own experience, skills, and qualifications.

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What we offer

Our benefits package is designed to support your wellbeing, growth, and work-life balance. It includes a highly competitive pension or 401(k) plan, private health insurance, and 24/7 access to counselling and wellbeing resources through our Employee Assistance Program.

We also offer a range of lifestyle benefits, including our Work From Anywhere program, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home.

You will also be given free access to all The Economist content, including an online subscription, our range of apps, podcasts and more.