Account Director Benelux

About SurePay

At SurePay, we're on a mission to safeguard our clients and their customers from the escalating threat of global payment fraud. Since our inception in 2016 as a Rabobank startup, we've been pioneers in combating payment fraud and misdirected payments. Our innovative solutions have significantly reduced financial losses and administrative burdens for countless individuals and businesses.

As we continue to evolve and grow, we're working hard to scale further in Europe while continuing to build our talented and driven team.

About the role

We are the country provider for Verification of Payee in Belgium and have achieved significant market coverage in the Benelux region, establishing ourselves as a key partner to the nation's financial sector. We are looking for a high-impact individual to join our team to deepen our existing relationships and drive strategic account growth in Belgium.

We are seeking an account director for the Benelux market to take ownership of our most critical client relationships. This role is focused on fostering strategic, executive-level partnerships and driving account-based growth across our established base of major financial institutions and other corporations. You will be the face of Surepay for the Benelux market, ensuring our clients receive maximum value from our solutions while advising them on the evolving fraud landscape. Responsible for:

• Client relationship management
• Own and nurture executive level relationships with existing accounts  (ca 4 major banks) and NBB
• Strategic growth
• Drive ARR growth through upsell and cross-sell opportunities in partnership with Customer Success Manager
• Pitch and promote new products in accordance with clients’ business goals
• Collaboration and leadership
• Partner with CSM Belgium and HQ internal teams to deliver seamless client experience
• Act as the face and representation of Surepay for Benelux market
• Market insight and advisory
• Build and maintain relationships with new organisations of interest (ie kvk, politie, etc)
• Maintain understanding of the fraud landscape and advise clients on industry trends and regulatory changes.

About you

You’ll be the face and voice of Surepay in the Benelux so we are looking for a selfstarting, entrepreneurial colleague. This is a remote role in Belgium but you will be part of the business development team in Utrecht, NL and we value collaboration and teamwork strongly. You have no issues reaching out and asking for what you need to succeed and are comfortable working in a fast-paced, scale up environment. As a senior sales or account management professional you have extensive experience managing relations on C level, preferably in SaaS/fintech and experience with financial institutions as clients.  Furthermore,  you have

• Proven track record of managing (enterprise) accounts in Belgium and achieving revenue growth
• Strong commercial acumen with the ability to drive business cases
• Excellent communication, presentation and negotiation skills
• Understanding of fintech ecosystems (API’s, digital banking, regulatory frameworks)

What we offer

• Competitive salary + 8% personal benefits budget (use it on training, more time off, or your salary)
• 25 holidays 
• MacBook Pro, iPhone, and all the tech you need
• Travel costs covered 
• A culture of ownership, innovation, and autonomy
• A diverse team of 35+ nationalities, driven by impact

About SurePay 

• Founded in 2016 
• ± 120 employees
• ±30 nationalities
• 1 office
• Flat organisation and no hierarchy
• (Business) Casual

SurePay makes payments easier, more personal and even more secure. We are a fast-growing FinTech SaaS company and have secured our Series A funding in September 2021. SurePay stems from an innovation program of Rabobank, started in July 2016 and has been an independent BV since the beginning of 2020. SurePay is backed by two leading investors: Rabo Investments and Carlyle Europe Technology Partners. Both are highly experienced in scaling international B2B SaaS and FinTech companies. Their support reinforces SurePay’s mission to prevent payment fraud globally and accelerate our international growth.

SurePay's core values are; We Care, Build Together, Think Forward and Be Responsible. These core values are the driver's of our culture and can be seen as guidelines on our beliefs and behaviour. It defines what we find important as a company and the way we work together everyday.

• We Care: We are a supportive employer and understand that health, family and safety is what really matters. We care about our employees, customers, partners and end-users. Therefore we value creating a safe workspace where everybody can be their authentic self and where we, together, work on the same mission to provide safer payments.
• Build Together: We believe in teamwork and strive towards the best results together with employees and customers. Our diversity, both personal and professional, is one of our key strengths. 
• Think Forward: We are frontrunners and are on top of our game. Our customers can rely on innovative solutions to service their current and future needs. With a problem solving mindset, we anticipate challenges and adapt to a fast changing environment. 
• Be Responsible: We all contribute to reaching our mission of reducing fraud and misdirected payments, leading to a positive impact on society. We take responsibility, show ownership and make honest decisions.

More information

More information?
careers@surepay.nl