Senior Software Engineer - Security Operations
StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.
The Security Operations team owns incident response, threat detection, SIEM engineering, log management, and third-party security risk forming the frontline defense for StubHub's global operations.
As a Senior Security Operations Engineer you will bring deep hands-on experience in incident response and threat detection. You will help extend the existing tooling, automation, and detection infrastructure that enables the team to operate at scale. This is not a purely operational role; we are looking for an engineer who writes production-quality code to solve security problems, architects detection pipelines, and help mature StubHub’s SOC-less approach to Detection & Response.
You will work closely with Cloud and Infrastructure Security, Identity Engineering, and cross-functional stakeholders. Your work will directly shape how StubHub detects, responds to, and learns from threats.
- Incident Response
- Lead and coordinate security incident response end-to-end: detection, triage, containment, eradication, recovery, and post-incident review
- Develop and maintain incident response playbooks
- Drive root cause analysis and translate findings into durable improvements to detection and prevention capabilities
- Act as an escalation point for complex or high-severity incidents across the organization
- Threat Detection
- Design, build, and tune detection rules, event correlation logic, and behavioral analytics across cloud, endpoint, network, and application data sources
- Assist in maintaining a threat model for StubHub's environment and mapping detection coverage to the MITRE ATT&CK framework
- Proactively hunt for threats and indicators of compromise across the environment
- Collaborate with red team and pen test partners to validate detection coverage and identify gaps
- SIEM & Log Engineering
- Continually improve SIEM capabilities including data ingestion pipelines, normalization, enrichment, and alerting workflows
- Own log collection strategy: define what gets collected, at what fidelity, and for how long across cloud providers, SaaS applications, endpoints, and internal services
- Write and maintain parsers, ETL pipelines, and data transformation logic to ensure high-quality signal in the SIEM
- Own and operate security tooling where needed (SIEM, SOAR, EDR, etc.)
- Security Automation & Tooling
- Write internal software in Python, Go, or similar to automate detection, response, enrichment, and reporting workflows
- Build integrations between security tools, internal APIs, and third-party services to accelerate analyst workflows and reduce mean time to respond
- Develop dashboards, metrics, and reporting to communicate operational health and coverage to security leadership
- Contribute to shared security infrastructure and internal libraries used across the security engineering organization
- Third-Party Security
- Support the third-party security program by evaluating vendor security posture, reviewing assessments, and triaging risk findings
- Build or maintain tooling to automate third-party risk intake, tracking, and reporting
- Collaborate with Legal, Procurement, and Engineering to ensure third-party risks are identified and remediated appropriately
What You've Done:
- 5+ years of experience in security engineering, security operations, or a related discipline
- Demonstrated, hands-on experience leading incident response efforts, including complex, multi-system investigations
- Strong threat detection engineering experience: writing detection rules, tuning alerts, building correlation logic, and reducing false positive rates at scale
- Proficiency in at least one programming or scripting language (Python strongly preferred; Go, Ruby, or Bash also relevant) — you regularly write code to solve security problems, not just configure tools
- Deep familiarity with SIEM platforms (e.g., Splunk, ELK, Chronicle, Panther, or similar) including query languages and datra data onboarding.
- Experience with cloud environments (AWS, GCP, or Azure) and the associated log sources, threat models, and detection strategies
- Strong understanding of attacker tactics, techniques, and procedures (TTPs); experience mapping detections to MITRE ATT&CK
- Excellent written and verbal communication skills; able to convey technical risk clearly to non-technical stakeholders
Preferred Experience:
- Experience operating in a SOC environment, either in-house or as part of an MSSP
- Familiarity with SOAR platforms and automation-driven response workflows
- Experience with threat intelligence platforms and operationalizing threat feeds into detection pipelines
- Prior involvement in third-party or vendor security risk programs
- Experience at high-growth technology companies or marketplaces where scale and velocity present unique security challenges
- Familiarity with data engineering concepts — streaming pipelines, schema design, log normalization — applied to security contexts
- Relevant certifications (GCIH, GCIA, GCFE, OSCP, or equivalent) are a plus, but not required
What We Offer:
- Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
- Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact.
- Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.
- Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.
The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.
Salary Range
$200,000 - $250,000 USD
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