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Senior Software Engineer - Audience Intelligence

Aliso Viejo, California, United States

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

To transform the way millions of users explore, interact with, and participate in live events worldwide, StubHub is seeking Senior Software Engineers to design and develop next-generation technologies and complex features. As a Senior Software Engineer, you will be at the forefront of tackling significant, ambiguous, and non-trivial challenges as a core contributor and innovator, bringing creative technical solutions to life. To ensure our company's success, our Senior Software Engineers must demonstrate initiative and enthusiasm for the problems they tackle. StubHub is committed to being a phenomenal and inclusive workplace. As a Senior Software Engineer, you will also serve as an advocate and mentor for your team members, demonstrating leadership qualities and setting an example for those around you.  
 
Location: Hybrid (3 days in office/2 days remote) – Santa Monica, CA or Aliso Veijo, CA
 
About the team:

Our Audience Intelligence crew is a band of data-obsessed engineers, ML specialists, and product thinkers who refuse to settle for fragmented customer signals. We’re architecting the unified identity graph and feature platform that gives every team at StubHub a near-real time, 360° view of each fan. That way decisions are powered by facts, not hunches. In short, we turn noisy clickstreams into high-fidelity fuel for personalization at scale.

The challenge we’re cracking: today, user data is scattered across devices, sessions, and tables. We’re building the pipelines, identity resolution, and enrichment layers that stitch it all together, update it in near-real time, and expose it as clean, versioned features any model or campaign can trust. When we’re done, marketing tech, ranking, and experimentation teams will target with surgical precision instead of a one size fits all experience. Because a message for everyone is a message for no one.

What You'll Do:
  • Design, develop, test, deploy, and maintain impactful improvements across all StubHub’s platforms and products, resulting in high-quality outcomes
  • Collaborate with team members to ensure best practices across our code
  • Manage individual initiative priorities, deadlines, and deliverables with your technical expertise
  • Mentor other team members and help many increase their technical capabilities, fostering a culture of inclusion, results-oriented execution, open innovation, and limitless creativity 

What You've Done:

  • 5-6+ years of professional experience in software development 
  • Extensive experience developing robust, mission-critical systems using multiple general-purpose programming languages (e.g., Java, C#)
  • Demonstrated expertise in building software with one or more of the following: Infrastructure, Databases, Data Processing, Machine Learning, Distributed Systems, Security, and Privacy
  • Previous experience designing and developing solutions to complex problems with significant business impact
  • A strong understanding of how their systems interact with the broader production environment, including dependencies and platform primitives
  • Proven ability to learn other coding languages, platforms, frameworks, and tools
  • Experience owning projects from the initial idea all the way to production
  • Experience mentoring junior engineers
What We Offer:
  • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
  • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact.
  • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.
  • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.

The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. 

Salary Range

$200,000 - $275,000 USD

About Us 
StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. 
 
For California Residents: California Job Applicant Privacy Notice found here
 
We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

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