Engineering Manager
StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.
StubHub is seeking multiple Engineering Managers to lead a high-impact engineering team responsible for developing the data systems and services that power the live event experience for millions of users. You will be expected to maximize business and customer outcomes through operational rigor, data-driven execution, and exceptional team leadership. This role demands a clear focus on raising the bar, delivering consistently high-quality results while building and retaining a top 10% team.
Location: Hybrid (3 days in office/2 days remote) – New York, NY, Santa Monica, CA, or Aliso Viejo, CA
About the Team:
We are hiring across multiple teams, each playing a crucial role in shaping the end-to-end StubHub experience from personalized fan outreach and real-time event recommendations to seller tooling, ticket fulfillment, and post-purchase engagement. Our engineering managers partner closely with product, design, marketing, and data science to build systems that are reliable, performant, and deeply tied to measurable customer value. Whether driving lifecycle marketing intelligence, powering event discovery algorithms, or scaling our core ticketing infrastructure, each team contributes to our mission of making live experiences more accessible, personalized, and magical for fans worldwide.
What You’ll Do:
- Drive measurable impact: Identify high-leverage problems, set clear goals, and deliver solutions that produce quantifiable business and customer value.
- Lead through execution: Own team delivery with precision—ensure commitments are met, blockers are resolved quickly, and progress is visible and tracked.
- Raise the bar on talent density: Hire exceptional engineers, actively coach performance, and make principled decisions to retain only those operating at a high level.
- Promote data-driven decisions: Use data and metrics to guide priorities, evaluate solutions, and continuously improve how your team operates.
- Own technical quality: Champion system design, code quality, reliability, and long-term maintainability across your domain.
- Foster team health: Build a psychologically safe, inclusive team culture grounded in feedback, autonomy, and shared accountability.
- Partner across the business: Collaborate with Product, Design, and Data to align on priorities, coordinate dependencies, and deliver business-critical initiatives.
What Success Looks Like:
- Meaningful improvements in customer-facing metrics (e.g., performance, reliability, relevance).
- On-time, high-quality delivery of initiatives tied to company objectives.
- Clear evidence of team growth, engagement, and performance.
- Demonstrated improvement in team operational metrics (e.g., velocity, quality, incident reduction).
- A strong pipeline of internal talent and a team that continuously improves its impact-per-head over time.
What We’re Looking For:
- 7+ years of engineering experience, including technical ownership of production systems and business-critical software.
- 2+ years of people leadership experience, with a track record of hiring and developing high-performing teams.
- Strong technical background in backend, infrastructure, APIs, or data systems (Java, C++, Python, or similar).
- Proven ability to drive execution, define clear success metrics, and solve complex problems with data and rigor.
- Skilled in managing ambiguity, prioritizing ruthlessly, and delivering under tight timelines.
- Comfortable giving and receiving candid feedback, and modeling it for others.
- Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
- Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact.
- Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.
- Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.
The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.
Salary Range
$300,000 - $400,000 USD
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