Talent development manager

The Talent Development Manager will play a key role in designing and implementing both external and internal L&D initiatives for our growing organization in Bulgaria. This role involves coordinating skill development projects, managing the LMS, and collaborating with cross-functional teams to identify skill gaps, create learning content, and support employee growth. The ideal candidate will have strong project management skills, experience in training development, and a passion for fostering talent within the company.

Key Responsibilities:

1. External L&D Projects:

   • Design and implement external training programs aimed at developing talent for potential recruitment.
   • Partner with educational institutions and training providers to source high-quality learning content.
   • Coordinate marketing and outreach activities for external L&D programs to attract potential candidates.
   • Evaluate the effectiveness of external training programs through participant feedback and performance metrics.

2. Internal L&D Projects:

   • Collaborate with department heads to define learning and development needs, identify skill gaps, and design targeted training interventions.
   • Develop and implement internal training programs, including onboarding, leadership development, and technical skill enhancement.
   • Support creation and maintenance of a comprehensive skill matrix for different roles within the organization.
   • Support skill assessments and identify skill gaps to inform training priorities and development plans.

3. LMS Coordination and Content Creation:

   • Manage the Learning Management System (LMS), including course setup, user access, and tracking of training progress.
   • Develop engaging e-learning content, leveraging both internal resources and external content providers.
   • Ensure all training materials are up-to-date, aligned with business needs, and comply with industry standards.
   • Monitor LMS usage, analyze user feedback, and make recommendations for continuous improvement.

4. Training Development and Coordination:

   • Design and develop training programs that align with business goals and address identified skill gaps.
   • Coordinate the scheduling and delivery of training sessions, including workshops, webinars, and e-learning modules.
   • Partner with subject matter experts (SMEs) to co-create specialized training content tailored to specific business needs.
   • Track and evaluate training effectiveness, using metrics such as participant feedback, skill improvement, and business impact.

5. Stakeholder Engagement and Communication:

   • Act as the main point of contact for L&D requests from business leaders and department managers.
   • Present L&D plans, updates, and outcomes to key stakeholders, demonstrating the value and impact of learning initiatives.
   • Foster strong relationships with internal and external stakeholders to ensure alignment on L&D strategies and initiatives.

Key Performance Indicators (KPIs):

• Training Completion Rate: Percentage of employees who complete assigned training programs.
• Skill Improvement: Measured by pre- and post-training skill assessments.
• LMS Engagement: User engagement metrics, including course participation and feedback scores.
• Skill Gap Reduction: Improvement in identified skill areas as measured through assessments.
• Employee Feedback: Positive feedback scores from participants on training content and delivery.

Job Requirements / Skills:

• Experience: 3-5 years in Learning & Development, Talent Development, or a related field, preferably within an IT or iGaming environment.
• Education: Bachelor’s degree in Human Resources, Education, Business, or a related discipline.
• Project Management: Proven experience in managing multiple L&D projects simultaneously, with strong organizational skills.
• Content Creation: Ability to design engaging training content, including e-learning modules, presentations, and training guides.
• LMS Management: Hands-on experience with Learning Management Systems (e.g., 360Learning, Cornerstone, Moodle).
• Skill Assessment: Strong analytical skills for conducting skill assessments and identifying development needs.
• Communication: Excellent verbal and written communication skills, with the ability to present complex information clearly.
• Stakeholder Management: Strong interpersonal skills, with experience in collaborating with cross-functional teams and senior leadership.
• Language Skills: Fluent in English; Bulgarian language proficiency is a plus.