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Head of Business Architecture

London

Head of Business Architecture, Permanent, London

The Head of Business Architecture ensures design and implementation of the organisation’s target operating model, ultimately enabling and protecting delivery of the future Pay.UK organisation and service delivery.

Key Accountabilities:

  • Work closely with Architecture team to understand / define enterprise architecture / target operating model and define associated programme delivery shaping / oversight, in alignment with business areas as appropriate
  • Oversee programme team of business readiness professionals 
  • Ensure that operating model integration and assurance risks are managed and that solutions meet business and regulatory requirements 
  • Work with portfolio office to ensure evaluation of operating model embedment
  • Build relationships with internal, external, and third-party suppliers 
  • Detect and escalate major operating model issues for resolution 
  • Work cohesively with the Programme delivery teams, giving and receiving advice, coaching and feedback
  • Deputises for Head of Architecture, Technology Director and Next Generation Programme Manager where required.

 

Qualifications, Skills & Experience

 

  • Educated to degree level in a relevant subject or equivalent experience
  • Relevant technology qualification or relevant experience
  • Extensive experience in implementing business transformation initiatives for large-scale programs valued at over £40 million and involving high complexity
  • Experience of operating model development and embedment
  • Proficient stakeholder management experience at all levels of an organisation, including Executive levels
  • Understanding of Pay.UK regulatory requirements
  • Knowledge and experience of financial services or payments sector
  • Proficient business change skills and ability to work at high level and detailed level whilst ensuring target operating model design is implemented
  • Expert planning and coordination skills and the ability to assess complex requirements and translate them into effective solutions
  • Resilience and the ability to handle multiple pressing priorities
  • Effective communication and persuasion techniques, understanding the needs senior leaders face to facilitate business-led decisions
  • Willingness and readiness to adjust in evolving work environments
  • Ability to write and present Executive and Board level reports.

At Pay.UK, we value diversity and inclusivity. Research has shown that candidates from underrepresented groups may hesitate to apply unless they meet all the requirements listed. We encourage all qualified candidates to apply, regardless of how closely their skills and experience match the requirements. We are committed to supporting accessibility needs and creating a welcoming environment for all employees. Become part of our team and contribute to the creation of an inclusive work environment that values everyone's unique input.

 

About Us

Pay.UK maintains and develops the UK retail payment systems and standards that are core to the economy being able to function on a day-to-day basis.

From Bacs to Faster Payments and cheques – we act as the single operator for all UK retail payments. We put the needs of consumers and businesses at the heart of everything we do, working in the public interest to ensure that the systems the country relies on for its banking transactions are safe, open, innovative and resilient.

Our payment systems underpin the services that enable funds to be transferred between people and institutions. In 2023, the UK's retail payment systems processed 11.4 billion transactions worth £9.3 trillion through Bacs Direct Credit, Direct Debit, Faster Payments, and cheques, and our Current Account Switch Service has facilitated over 10.2 million switches since its launch in 2013.

Every day, people and businesses use the services we provide to get their salaries, pay their bills and make online and mobile banking payments. Our vision for the future is to enable a vibrant economy, with Pay.UK delivering the best-in-class payment infrastructure and standards for the benefit of consumers and businesses nationwide.

 

 

Benefits & Additional Information

  • 12% Non-contributory pension
  • Discretionary annual bonus 
  • 30 days annual leave (excluding bank holidays)
  • Private medical insurance, life assurance, income protection, health cash plan, dental insurance, Bupa medicals etc
  • Employee assistance programme
  • Cycle to Work Scheme
  • Season ticket loan
  • Annual fitness subsidy of up to £500 per annum
  • Working from home policy - minimum 40% in the office (eg. 2 days in the office over a 5 day working week)

Please note:

  • Benefits for FTC roles may vary
  • Benefits do not apply to any consultancy roles 

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All of the information collected in the job application form is necessary and relevant to the application and assessment process for the job role you have applied for. We (Pay.uk) will use the information you have provided in order to complete the recruitment process, this includes  your curriculum Vitae and any information declared on the pre-screening documents, we will use the information provided by you, by the referees you have noted, and the educational institutions with whom we may undertake to verify your work history and qualifications.

 

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We're committed to making Pay.UK a place where everybody can thrive regardless of their background. Championing a diverse, inclusive workplace underpins our people mission: 

"We are powered by our people.

We respect and enable everyone to thrive and feel valued to make a significant difference to the UK economy."

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