D365 Specialist

D365 Specialist, Permanent, London

This is a great opportunity for an experienced D365 Specialist to work with us at Pay.UK. Here's a quick summary of the role:

• Responsible for understanding and reviewing technical requirements and working with both IT and external partners to design, build, deliver and support solutions built on and integrated with D365.
• Responsible for the smooth transition of operational aspects of new deliveries/Changes to the IT team.
• Identify business/project risk and mitigate or communicate, as necessary.
• Partner with Business Continuity to ensure Pay.UK operates within risk threshold for Service Continuity in relation to the provision of internal Enterprise IT Services.
• Serves as point of contact or subject matter expert for the business on specific systems.

 

Key Accountabilities

• Identify opportunities and support creation of business cases for optimising the use of Microsoft Dynamics within the organisation
• Create and maintain architectural documentation as artefacts
• Support remediating vulnerability and pen testing across D365 platform and integrations (where applicable)
• Support technical investigation, response, containment and recovery during security incidents
• Work alongside the rest of the IT and Business Sponsors to build an overall technology vision and strategy for the business to adopt.
• Conduct comprehensive training sessions for end-users and stakeholders on Microsoft Dynamics functionalities and best practices.
• Ensure data integrity and accuracy within the CRM system
• Develop and maintain data import/export processes
• Perform data cleansing and migration tasks as needed.
• Assist in the planning and implementation of system upgrades and enhancements.
• Test and validate new features and functionality.
• Work closely with internal teams to map out business processes and translate them into Dynamics 365 solutions that enhance operational efficiency
• Leverage Microsoft Dataverse to integrate and manage data across Dynamics 365 applications
• Expand skillsets to manage and support further platforms under the Enterprise IT Portfolio.

 

Qualifications, Skills and Experience

• Extensive practical knowledge of configuring and supporting the Microsoft Dynamics platform, the entity model, security model, and Web services
• Deep understanding of Dynamics 365 technical and functional capabilities
• Proficient in designing, building, testing and maintaining modern software applications including Low Code solutions
• Experience developing Dynamics CE/Sales/Marketing
• Extensive working knowledge of the Power Platform suite (Power Apps, Power BI, Power Automate, Power Virtual Agent, Power Pages) and Dataverse
• Advanced skills in data modelling and data management so that database is built in a clean and manageable fashion. Understanding of Microsoft Dataverse for data management across the Microsoft ecosystem
• Microsoft Dynamics 365 or Power Apps certifications
• Good understanding of Azure and cloud technologies
• Microsoft 365 and Azure AD administration
• Presentation & Demonstration skills
• Business Requirement Analysis
• Broad understanding of SDLC, Development Management, Data Migrations, Business Process Mapping, Modelling and Documentation
• Good grasp of IT Service Management and IT Operational Frameworks (e.g. ITIL)
• Automation mindset, continually seeking improvements – ability to script with PowerShell, PowerApps to automate tasks and streamlines processes
• Comprehensive understanding of security principles and practices
• Proficient communication and technical stakeholder engagement skills
• An ability to motivate others, with a self-learning mindset

At Pay.UK, we value diversity and inclusivity. Research has shown that candidates from underrepresented groups may hesitate to apply unless they meet all the requirements listed. We encourage all qualified candidates to apply, regardless of how closely their skills and experience match the requirements. We are committed to supporting accessibility needs and creating a welcoming environment for all employees. Become part of our team and contribute to the creation of an inclusive work environment that values everyone's unique input.

 

About Us

Pay.UK maintains and develops the UK retail payment systems and standards that are core to the economy being able to function on a day-to-day basis.

From Bacs to Faster Payments and cheques – we act as the single operator for all UK retail payments. We put the needs of consumers and businesses at the heart of everything we do, working in the public interest to ensure that the systems the country relies on for its banking transactions are safe, open, innovative and resilient.

Our payment systems underpin the services that enable funds to be transferred between people and institutions. In 2023, the UK's retail payment systems processed 11.4 billion transactions worth £9.3 trillion through Bacs Direct Credit, Direct Debit, Faster Payments, and cheques, and our Current Account Switch Service has facilitated over 10.2 million switches since its launch in 2013.

Every day, people and businesses use the services we provide to get their salaries, pay their bills and make online and mobile banking payments. Our vision for the future is to enable a vibrant economy, with Pay.UK delivering the best-in-class payment infrastructure and standards for the benefit of consumers and businesses nationwide.

 

 

Benefits & Additional Information

• 12% Non-contributory pension
• Discretionary annual bonus 
• 30 days annual leave (excluding bank holidays)
• Private medical insurance, life assurance, income protection, health cash plan, dental insurance, Bupa medicals etc
• Employee assistance programme
• Cycle to Work Scheme
• Season ticket loan
• Annual fitness subsidy of up to £500 per annum
• Working from home policy - minimum 40% in the office (eg. 2 days in the office over a 5 day working week)

Please note:

• Some of our benefits are only available to colleagues upon successful completion of the probationary period.