People Operations Coordinator

At Lighthouse (formerly OTA Insight), we’re on a mission to reimagine commercial strategy for the hospitality industry. Our commercial platform simplifies data, transforming complexity into confidence with actionable market insights, business intelligence, and pricing tools that maximize revenue.

We successfully raised 80 million in series B funding, we welcomed four companies to our organization and want to grow over 100 million in ARR in 2024. With more than 650 teammates illuminating the way, representing 34 nationalities living in 35 different countries of which 175 in Belgium alone, we are a fun, collaborative and committed team that works hard to achieve amazing results. Ready to take off and join this rocketship in revolutionizing the hospitality sector? 🚀

What you will do

In the role of People Operations Coordinator,  you will play a vital part in ensuring the smooth operation of our global People & Talent function. You will be the first point of contact for administrative inquiries, manage our HRIS system, and provide logistical support for onboarding, off-boarding, and employee relocation. This role offers a dynamic environment, exposure to global People Operations, and the opportunity to learn alongside experienced professionals.

Where you will have impact

• Manage and maintain our cloud-based HRIS system (HiBob), ensuring data accuracy, integrity, and security and conduct regular system audits to ensure data accuracy and completeness.
• Support the implementation of new HR functionalities within the HRIS.
• Collaborate with the People Ops team to deliver a seamless onboarding experience for new hires (including HiBob setup, benefits explanation, etc.).
• Manage off-boarding processes, ensuring the timely completion of paperwork and system updates.
• Support the People Ops team with HR administrative duties such as drafting letters and documents, keeping HR software and databases updates and organising and maintaining personnel records
• Support the Payroll Specialist based in Belgium with fleet management.
• Arrange travel accommodations for new joiners (support with visa, documents … )

Who you are

• Are detail-oriented and enjoy working with numbers.
• A degree in Human Resources, Business Administration, or previous experience in an accounting-related field (preferred, but not required).
• A strong interest in learning about People Operations and HR technology.
• A passion for providing excellent administrative support and contributing to a positive employee experience.
• Are great at observational analysis to proactively identify opportunities and gaps, with emphasis on office and culture
• Hands on working knowledge of the Google Suite or MS Office Suite is a plus

What's in it for you

• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off: Autonomy to manage your work-life balance.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Mobility options tailored to your needs.
• Comprehensive health insurance: Extensive coverage for you and your dependents.
• Private pension funding: Group insurance to secure your future.
• Competitive compensation: Proactively maintained to value your work.
• Referral bonuses: Earn rewards for bringing in new talent.

Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is not just a policy; it's part of our culture.

If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply.

We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry.