Senior Revenue Manager

At Lighthouse, we’re on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting-edge business intelligence to unlock their full revenue potential.

Backed by $370 million in series C funding and driven by an unwavering passion for growth, we’ve welcomed five companies into our journey and have surpassed $100 million in ARR in 2024. Our 700+ teammates span 35 countries and represent 34 nationalities.

At Lighthouse, we’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀

What you will do

As a part of the growing Revenue Strategy Services (RSS) team at Lighthouse, you will be on the forefront of domestic and international expansion for this crucial business function. Over the past decade, our Revenue Strategy Services team has set themselves apart from the competition with our dedicated team of revenue management experts offering holistic revenue management service using the best tools in the industry. As a Senior Revenue Manager, you will lead a portfolio of dynamic and elite hotels in the AMERs region. This role is a premier opportunity to serve as crucial, senior member of the growing RSS department.

The ideal candidate for this role will be located in Dallas, Texas, and will have the ability to work a hybrid schedule.

Where you will have impact

• Analyze, recommend, and implement rate, yield, channel, and E-commerce strategy changes for a portfolio of hotels
• Support and/or lead revenue calls with Hotel Owners, General Managers, Directors of Sales and other key stakeholders
• Build and maintain relationships as a trusted advisor for our clientele through ongoing revenue calls and ad hoc communication
• Present summarized key findings and results to ownership and investment groups
• Review Daily Glance reports for each hotel in the portfolio and provide necessary analysis, recommendations, and/or strategy implementations
• Help manage the Online Travel Agent relationships, digital marketing, and promotion participation to increase conversion and placement for hotel clients
• Assist in ad hoc analysis and reports for hotel clients to identify revenue opportunities
• Assist or lead the development of new tools, reports, and processes for the Lighthouse team
• Utilize revenue management reporting and tools to increase room revenue and grow Revenue Per Available Room (RevPAR) index for a portfolio of 8-15 hotels
• Monitor rate parity across all booking channels and ensure straight-line availability to maximize revenue potential
• Provide guidance to hotel teams on the latest brand updates and actionable revenue management opportunities

About our team

Join our Revenue Strategy Services team, who are instrumental in providing exceptional revenue management service for hotels through North America and beyond. The RSS team is made up of 40 Revenue Professionals dedicated to creating an individualised and tailored revenue management solution for each hotel using cutting edge technology and a holistic revenue management approach.

What's in it for you?

• Hybrid working environment
• Flexible time off: Autonomy to manage your work-life balance.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Competitive compensation: Proactively maintained to value your work.
• 401k matching: Up to 4%.
• Health insurance: Three Blue Cross Blue Shield plans with 99% company contribution to the base plan and 50% for dependents and spouses, plus $25/month to HSA.
• Wellbeing support: Subsidized up to 80% ClassPass subscription.
• Referral bonuses: Earn rewards for bringing in new talent

Who you are

• At least 3 years of hotel revenue management experience 
• Advanced knowledge of at least 3 market appropriate hotel brands and systems 
• Experience managing elite, high-profile hotels in dynamic markets
• Experience working with ownership and investment groups presenting results and findings in a poised and professional manner
• Bachelor's in Business Administration, Economics, Hospitality Management, or related field
• Excellent communication skills and comfortability presenting data & analysis
• Strong understanding of hotel operations
• Strong ability to work in a team environment and collaboration during team meetings
• Must be able to read, write, and understand the English language, prepare reports in the proper format, punctuation, spelling, and grammar; speak with poise and confidence
• Committed to 75% of in-office work days, or 3-4 days per week

Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is not just a policy; it's part of our culture.

If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply.

We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry.