Head of Quality Assurance

Who we are

Moniepoint is an all-in-one financial services platform for emerging markets and the second-fastest growing company in Africa.
Since 2019, Moniepoint’s technology has powered over 3 million people, offering personal and business banking, payment, credit, and business management tools to help them succeed. Moniepoint processed $182 billion in 2023 and currently processes most of the POS transactions in Nigeria.

About the role

We are looking for a Head of Quality Assurance (QA) to lead our Quality function. This is a high-impact leadership role responsible for owning and driving the strategy, execution, and culture of Quality Assurance across our Engineering teams. You will lead a team of smart, detail-oriented QA Analysts and Engineers, ensuring the products we build meet the highest standards of quality and reliability. You’ll be working directly with developers, product managers, and engineering leadership to make sure everything we ship to our users is production-ready and delivers happiness.

Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

What you’ll get to do

• Lead the QA function across multiple engineering teams – drive quality standards, strategies, and frameworks that scale.
• Mentor and manage QA Analysts and Engineers – help them grow into the best versions of themselves through coaching, feedback, and career development.
• Design and enforce test strategies, including manual and automated testing, regression, performance, and exploratory testing.
• Build out meaningful dashboards and metrics to measure QA performance: test cases written and executed, bug leakage, regression rates, and more.
• Collaborate closely with engineers to serve as a gatekeeper of quality, reviewing product requirements, technical documentation, and code when necessary.
• Drive continuous improvement in QA processes, tools, and team dynamics.
• Ensure deep product understanding within the QA team so test cases are not only thorough but also relevant and user-centric.
• Promote a strong quality culture by working hand-in-hand with engineering, product, and business stakeholders
• Turn data into insight by effectively transforming test metrics into dashboards and reports that guide team performance and product health.

To succeed in this role, we think you should have

• Experience leading and scaling a QA team in a fast-paced, tech-driven environment.
• A background (previous experience) as a QA Analyst or Engineer, you understand the job from the inside out.
• Experience designing and evaluating test strategies and measuring test effectiveness.
• Strong technical depth, you understand how software works and are familiar with the fundamentals (APIs, microservices, infrastructure).
• Solid analytical skills, you can connect the dots, interpret patterns in data, and ask the right questions to drive clarity and solutions.
• A mentorship-first mindset, you’ve built and led strong, collaborative teams and care deeply about your team’s growth.
• Hands-on experience with creating QA frameworks, building test dashboards, and defining success metrics.
• High integrity and emotional intelligence, you’re candid, constructive, and deeply aligned with team and company culture.
• Strong performance management experience, you can assess, evaluate, and coach team members using clear KPIs and deliverables.
• Proactivity, you don’t wait to be told what to do; you’re constantly thinking about what’s next and how we can improve.

Key requirements

• 4-5 years of leading engineering teams with a proven track record of building and scaling high-performance teams.
• Strong technical experience, including hands-on coding and a solid understanding of software development.
• Proven ability to foster collaboration, trust, and transparency across diverse teams.
• Experience owning and overseeing system architecture for large-scale, secure, and scalable platforms.
• Ability to mentor, recruit, and grow engineering talent in an environment that prioritizes continuous learning.

What we can offer you

• Culture - We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance, paid leave, plus other benefits.

What to expect in the hiring process

• Stage 1: A preliminary phone call with one of our recruiters.
• Stage 2: Technical and product interview
• Stage 3: Leadership and execution interview
• Stage 4: Culture interview

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.