Professional Services Coordinator
MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.
Professional Services Coordinator
📍 Sofia, Bulgaria – Hybrid (coworking space + remote)
🕒 Full-time | Early Career | Entry-Level Friendly
🚀 The Opportunity
- Are you obsessed with colour-coded calendars, perfect spreadsheets, and getting 💯 things done on time?
- Want to kick-start your tech career with a global company, work with international teams, and be at the center of the action (without needing 10 years of experience)?
- We’re looking for a Professional Services Coordinator to join the awesome MariaDB crew in Sofia! This isn’t some sleepy admin job – you'll be the engine keeping our Professional Services teams’ consulting projects on track. Think project wrangler, communication ninja, and data dashboard wizard – all in one.
- If you’re organised, proactive, Excel-fluent, and love keeping teams and timelines aligned – we want to hear from you. 🎯
💼 What You’ll Be Doing
- Coordinate Customer Projects
Help plan and schedule Professional Services engagements – from first kickoff call to final delivery. You’ll track timelines, resources, and make sure everything flows smoothly.
- Own the Tracking & Reporting Game
Use tools like Excel, Monday.com*, or Salesforce* (*we’ll teach you if needed!) to monitor progress, hours, and deliverables. Help keep everyone aligned with smart dashboards and updates. - Be the Go-To Communicator
Act as the friendly point of contact between customers, engineers, sales, and support – keeping everyone informed and moving in the same direction. - Stay on Top of Resource Planning
Track availability, help forecast workload, and make sure our consultants are working on the right projects at the right time. - Keep Things Organised
Manage contracts, statements of work (SOWs), project docs and help support invoicing and billing tasks. - Make Things Better
Got ideas to streamline our tools or processes? We love You'll have a voice to improve how we work.
✅ What We’re Looking For
- 1–3 years’ experience in a coordination, operations, or project support role (internships or uni placements count too!)
- Comfortable in Excel / Google Sheets. Bonus points for experience in Monday.com, Salesforce, or other PM tools
- Strong English communication – written & spoken
- Organised, detail-oriented, and reliable (basically the person your friends trust to plan group holidays)
- Comfortable working across time zones in a remote-first team
- Curious, adaptable, and always looking to learn
💥 Bonus Points For...
- Interest in tech / open-source / databases (we’re MariaDB – it helps!)
- Experience supporting consulting, customer success, or service teams
- Any exposure to billing, contracts, or project documentation
📍 Location & Work Setup
This is a hybrid role based in Sofia, Bulgaria.
We work from a coworking space a few days a week – the rest is flexible/remote. You’ll be part of a global, distributed team, but you’ll have a local squad too 🙌
What’s in It for You?
Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry.
You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays), a massive degree of flexibility and freedom, and more.
How to Apply
If you are interested in this position, please submit your application along with your resume/CV.
- MariaDB does not sponsor work visas or relocation.
- MariaDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
- MariaDB will not accept agency resumes without prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for any unsolicited resumes.
MariaDB is an equal opportunities employer.
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