Principal Delivery Manager - Contractor

Principal Delivery Manager – Contractor 

Salary: competitive depending upon experience

Where the job is based: hybrid (home-based & working with Kerv Digital office/customer site visits 
as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ

Who we are:

Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech 
company. We’re the problem solvers, the magicians who transform complex challenges into 
seamless digital experiences. Utilising a powerful blend of Power Platform, DevOps, Data 
experiences, and Software Engineering, we create business solutions that truly resonate with our 
clients while driving extreme value!

With our roots planted in Birmingham and branches spreading across the globe from London to 
Bangalore, we're a proud member of the Kerv Group - a dynamic £112m revenue technology 
consultancy leader with a dedicated team of over 700 professionals, partnering with 800+ sector 
leaders.

People come first always. We are incredibly proud of our unparalleled work culture. Not just words 
on paper, we wear our "Great Place to Work" certifications from the UK and India like badges of 
honour. Immerse yourself in an ocean of opportunities in an atmosphere that celebrates 
collaboration. Sharpen your prowess with a global multi-discipline team and be guided by the 
industry's most forward-thinking leaders.

The role / Who we are looking for: 
A politically tuned, programme delivery wizard who can establish and control several streams of 
work across multi-year engagements; balancing the needs of each work stream against the 
programme objectives and stakeholder needs. You’ll be responsible for running your programme 
and project teams and reporting into the Delivery Management leadership team and the operational 
board on programme status.

All backgrounds will always be considered and experience here is far more important, we’re really 
open to Programme Managers that have a solid transferable background looking to deliver a mix of 
well governed Business Transformation, Dynamics 365 delivery, Bespoke Development projects and 
programmes, with a blend of agile and waterfall approaches as appropriate. We’re looking for 
someone that will take responsibility for their programmes, as well as rescue and turnaround 
projects that have hit a roadblock (it happens occasionally!)

This is also a line management position with responsibility for the pastoral care and career 
development of a small number of our amazing Delivery Managers and Scrum Masters.

Required Experience:
• Creating and maintaining the environment in which the programme will succeed
• Making sure programmes, workstreams and projects are delivered beyond 
expectations
We are hiring!
• Managing short- and long-term objectives and ensuring programmes track against 
these milestones.
• Establishing and operating governance structures within programmes to ensure 
effective decision making and robust assurance.
• Managing senior stakeholders both within Kerv Digital and our clients.
• Reporting programme status to the Kerv Digital Leadership Team and the client.
• Meeting customers, listening carefully and understanding their business
• Working with on/off-shore development/implementation teams
• Managing programme and project cost and time tracking
• Identifying and delivering change control and upsell
• Wrestling detailed requirements and designs into an implementable plan
• Managing an agile development process, directly and indirectly through our 
delivery managers and scrum masters
• Line management of a small team
• Ability to step into a project that needs to be reset, working with the stakeholders 
and the project team to turn things around
• Other tasks as reasonably requested (yes, our lawyers asked for that one)

We are also looking for people that fit how we work, which is something like;
• happiest working under their own direction, but fully supported when needed
• an obvious attention to detail, we want you to obsess about the little things!
• an escalation handler, able to achieve win-win outcomes by utilising the skills across the 
team
• ability to work effectively with remote teams in India
• ability to work flexibly to deliver on-time to tight timescales

What we can do for you:
We’re a transparent, honest and fiercely equal employer that believes completely in 
providing the best possible work experience for our employees: 

Real Flexibility – we’re a family first organisation, and if the work gets done, you can work when 
and wherever you want. A healthy approach for most of our teams seems to be splitting three 
ways between home, customer sites and the office.

Awesome Environment – all of our employees will tell you that we foster an easy 
going environment, are experts at what we do and care deeply about what we work on, and the 
company was started specifically to find a way for people to take more enjoyment from their 
work.

Interesting Work – these days most of our customers are household names and many of our 
projects have an important impact on the world around us. The kind of things we do regularly 
include working with not-for-profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to 
bring genuinely new and meaningful products and services to market.

Don’t take our word for it though, check out our impartial Glass Door reviews 

You will live the Kerv values…

• Think Customer First
• Team is everything
• Spread good vibes
• Build future
• Do the right thing

At Kerv, we’re building something special and we’re building it to last. We want everybody to feel valued, included and love working together. With an uncompromising pursuit of amazing employee experience, we always strive to do the right thing. We believe and will relentlessly promote and support the power of diversity, equality and belonging, through collaboration and creating exceptional solutions together.