Back to jobs

Area Retail Profit Protection Manager

BORL 5 - Midlands & London

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets around the world.

JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally.

We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives.

Role Description – Area Retail Profit Protection Manager

PURPOSE:

To maximise profitability in the business by protecting all company assets which includes personnel, buildings, stock, and costs. To ensure all core department values are upheld by all personnel within the team. 

RESPONSIBLE TO: Group / Territory Profit Protection Manager

KEY RESPONSIBILITIES:

• To maintain a highly visible role in your designated area.

• To manage and support a team of Zone Profit Protection Managers in achieving the department’s mission

• To ensure Stock Audits are conducted in line with company procedure and attend audits on the request of the Territory Profit Protection Manager.

• To ensure all stock losses within your territory are understood, reviewed and investigated. Store stock losses in excess of their prescribed limits need to be thoroughly investigated and actions taken in order to control losses moving forward.

• To investigate incidents of suspected or alleged internal dishonesty bring them to a satisfactory conclusion.

• To contact branches prior to an audit to ensure instructions for preparation are understood and followed.

• To issue training and guidance to the manager in charge of the audit to ensure it is completed accurately and timely. 

• To conduct on site investigations into the audit result with the aid of the on-site administration available.

• To carry out branch closure duties, as and when required. • To maintain an up to date knowledge of company CCTV systems and how to operate it.

 • To conduct Security Compliance Checklists regularly and provide feedback to the managers with an emphasis on how compliance correlates to loss.

• To investigate incidents of suspected or alleged internal dishonesty bring them to a satisfactory conclusion.

• To support and train managers and other store personnel on security related issues and give training and guidance as necessary. 

• To ensure the adequate protection of company property which includes buildings and stock and make any recommendations considered appropriate to the Company.

• To maintain an up to date knowledge of relative Criminal Law and HR guidelines and procedures to ensure accuracy and efficiency in role. 

• To ensure Profit Protection related branch administration is properly completed and filed in the stores.

• To ensure stores are compliant with Company Procedures and ensure feedback is given where necessary.

• To attend courts or tribunals as required and prepare written statements and reports as necessary.

• Advise; assist, support and direct the Zone Profit Protection Managers in order to achieve their individual Stock Loss Targets.

• To attend incidents of burglary as requested be the Group / Territory Profit Protection Manager. Thorough investigations must be conducted and recommendations made to deter repeat occurrences.

 • To ensure incidents of workplace violence are attended as soon as is practicable within 24 hours after the incident. To ensure appropriate advice is given to the staff involved and efforts are made to detect the offenders responsible.

• To both install and assist with the installation of covert/overt CCTV systems as required.

 • To ensure all security related equipment supplied to yourself and to stores are carefully maintained and utilised to the full.

• To prioritise workload, ensuring that all reports and investigations are completed within the deadlines set.

• To liaise with outside Investigation Agencies including the Police as necessary. 

• To ensure Crime Partnerships, BIDs and shared security services are utilised and deliver value for money.

• To operate total discretion and confidentiality in respect of all duties performed and information gained during the course of your employment.To promote a healthy workplace culture and a culture of being open to change

• To complete any other ad hoc tasks as set by the Group / Territory Profit Protection Manager

We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:

  • Free parking
  • Incremental Holiday Allowance
  • Staff Discount On JD Group and other brands within the organisation
  • Pension Scheme
  • Personal development opportunities to learn and develop at work.

Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion

Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.

Thank you again for your time.

#LI-KW1

Create a Job Alert

Interested in building your career at JD Sports? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf


Please feel free to share your LinkedIn profile with us. 

Select...

Please find information regarding our Recruitment Privacy Notice here. Please confirm that you Acknowledge/ Accept.

Select...
Select...
Select...
Select...

If yes, you can always opt-out by replying STOP.

Select...

JD Group Demographic Set (UK)

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.

Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in JD Sports’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.