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Area Retail Profit Protection Manager

About JD Sports


Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets around the world.

JD Sports is the market leader in England when it comes to Sports Fashion items and is known as “King of Trainers” because of its exclusive sneaker collection. Global top brands such as Nike, North Face and Adidas are combined with own brands such as Supply & Demand, McKenzie, Carbrini and Pink Soda Sport. JD Sports has 16 stores in Belgium and is also penetrating the European market with stores in France, Germany, Spain, Italy, Netherlands, Denmark & Sweden. International growth does not stop in Europe; the step into Asia has already been taken with stores in Malaysia and Australia.

Role Overview:


To maximise profitability in the business by protecting all company assets which includes personnel, buildings, stock, and costs.

To ensure all core department values are upheld by all personnel within the team.


RESPONSIBLE TO :   Territory Profit Protection Manager



  • To maintain a highly visible role in your designated area.
  • To ensure Stock Audits are conducted in line with company procedure and attend audits on the request of the Territory Profit Protection Manager.
  • To ensure all stock losses within your territory are understood, reviewed and investigated. Store stock losses in excess of their prescribed limits need to be thoroughly investigated and actions taken in order to control losses moving forward.
  • To contact branches prior to an audit to ensure instructions for preparation are understood and followed.
  • To issue training and guidance to the manager in charge of the audit to ensure it is completed accurately and timely.
  • To conduct on site investigations into the audit result with the aid of the on-site administration available.
  • To carry out branch closure duties, as and when required.
  • To maintain an up to date knowledge of company CCTV systems and how to operate it.
  • To conduct Security Compliance Checklists regularly and provide feedback to the managers with an emphasis on how compliance correlates to loss.
  • To investigate incidents of suspected or alleged internal dishonesty bring them to a satisfactory conclusion
  • To support and train managers and other store personnel on security related issues and give training and guidance as necessary.
  • To ensure the adequate protection of company property which includes buildings and stock and make any recommendations considered appropriate to the Company.
  • To maintain an up to date knowledge of relative Criminal Law and HR guidelines and procedures to ensure accuracy and efficiency in role.
  • To ensure Profit Protection related branch administration is properly completed and filed in the stores.
  • To ensure stores are compliant with Company Procedures and ensure feedback is given where necessary.
  • To attend courts or tribunals as required and prepare written statements and reports as necessary.
  • To attend incidents of burglary as requested be the Territory Profit Protection Manager. Thorough investigations must be conducted and recommendations made to deter repeat occurrences.
  • To ensure incidents of workplace violence are attended as soon as is practicable within 24 hours after the incident. To ensure appropriate advice is given to the staff involved and efforts are made to detect the offenders responsible.
  • To both install and assist with the installation of covert/overt CCTV systems as required.
  • To ensure all security related equipment supplied to yourself and to stores are carefully maintained and utilised to the full.
  • To prioritise workload, ensuring that all reports and investigations are completed within the deadlines set.
  • To liaise with outside Investigation Agencies including the Police as necessary.
  • To ensure Crime Partnerships, BIDs and shared security services are utilised and deliver value for money.
  • To operate total discretion and confidentiality in respect of all duties performed and information gained during the course of your employment.
  • To complete any other ad hoc tasks as set by the Territory Profit Protection Manager.


Skills, experience & knowledge needed

Expertise in Profit Protection and Asset Protection

  • Proficiency in conducting and managing Stock Audits
  • Strong background in Loss Prevention and Stock Investigation
  • Ability to prepare for and facilitate Audits, including training and guiding audit managers
  • Experience in on-site investigations and branch closure procedures
  • Knowledge of CCTV systems and their operation
  • Conducting regular Security Compliance Checklists with actionable feedback
  • Investigative skills in internal dishonesty cases
  • Training and supporting managers and store personnel on security issues
  • Up-to-date knowledge of Criminal Law and HR guidelines/procedures


We offer you..


  • A challenging job at a large international retail organization;
  • Many opportunities to further develop and grow;
  • Working in a close-knit team with a work hard play hard mentality;
  • Competitive salary;
  • Employee discount on the entire collection.


Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion

Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.

Thank you again for your time.


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