Process Specialist (Operations) (f/m/d)

The position

If you are excited about growing with Hive and love operations, this might be the right position for you!

As Process Specialist (Operations) at Hive,  you will be working on scaling Hive’s fulfillment operations by building new and challenging existing  processes. 

As part of this role, you are in the driver seat to:

• Provide feasibility assessments and business cases by analyzing current internal processes, identifying bottlenecks and solutions to improve the overall efficiency, quality and cost of our fulfillment business line.

• You will apply lean management philosophy to all your projects, challenging existing status quo on the agile workflow of processes

• Drive user-centric strategies to improve the adoption and sustainability of newly rolled out processes with our operations teams. 

• Work closely with our tech-team to conceive and implement software features to the inhouse Warehouse Management Software.

• Collaborate with multiple stakeholders from support, fulfillment center, growth to senior leadership in assessments to make smart decisions and meet KPIs and SLAs, working on projects related to  improving outbound efficiency, reducing mistake rates and further.

Your profile

We know - sometimes, you can’t tick every box. We would still love to hear from you if you think you’re a good fit!

• You have 2+ years of experience in process excellence. You enjoy working with processes and structuring workflows. Efficiency improvements are what drives you.

• You are a solution-oriented thinker that easily engages team members across multiple workstreams. You convince your stakeholders with a structured approach to solving complex situations.

• You are hands-on and not shy to step on the floor to implement your ideas. 

• You have excellent project management skills with the ability to handle multiple projects simultaneously.

• You speak English fluently (German not required).

• Good to have: You have gained some knowledge working in fulfillment teams before.

Our offering

• Be part of the Hive.
  Become part of a high-performing team of exceptional people from McKinsey, Amazon, Shopify, Google, Blackstone, J.P. Morgan, DHL, and more. At Hive, we foster a culture of trust, collaboration, and constructive feedback—where people are empowered to grow and make a real impact.
• Make your mark.
  Shape the future of commerce operations in a fast-scaling company with a strong entrepreneurial mindset. You’ll work on exciting challenges from Day 1 and grow alongside Hive as we expand across Europe.
• Competitive compensation.
  We offer market-competitive salaries, including an equity incentive plan (EIP) for all full-time team members.
• Tools to thrive.
  You'll receive a MacBook and the tools that suit your working style best—whether that’s an extra monitor, headphones, or something else to boost your productivity.
• We support your well-being.
  Enjoy 30 vacation days per year, with an additional 20 days to take as paid sabbatical every 3 years at Hive.
• Office perks & team events.
  Free drinks and snacks in our offices, and regular team events—including workations that bring the entire Hive team together.

About us

We're revolutionizing e-commerce operations.

At Hive, we empower brands to excel in the digital commerce era through our innovative operations platform. By combining cutting-edge technology with a curated network of top-tier operations partners, we deliver measurable results.

Our comprehensive platform streamlines the entire operational chain through a single, intuitive interface. Since our founding in 2020, we've rapidly grown to become one of Europe's leading operations platform, partnering with hundreds of innovative brands. With strategic locations in Berlin, Paris, Milan, Madrid, London, and Amsterdam. Backed by prestigious investors including Tiger Global, Earlybird, and Picus Capital, we're scaling our impact across Europe.

Diversity and inclusion are core to our success. We actively cultivate an environment where every team member, regardless of background, can thrive. We welcome talent from all walks of life, regardless of religion, ethnicity, nationality, gender, sexual orientation, age, marital status, or disability. At Hive, authenticity and professional growth go hand in hand.