Risk CRM Analyst

Growe welcomes those who are excited to:

• Analyze bonus terms and conditions to ensure compliance and minimize risks;

• Monitor player activity daily and perform risk checks related to bonuses;

• Conduct player behavior analysis, including segmentation and usage of different bonus types;

• Detect potential risks and irregularities in CRM processes;

• Collaborate with CRM, Risk, and Product teams to improve bonus policies and segmentation strategies;

• Prepare reports and provide insights to support data-driven decisions.

We need your professional experience:

• 2+ years of experience in CRM analytics, risk management, or a similar analytical role;

• Strong skills in data analysis and reporting (Excel, SQL or other analytical tools);

• Hands-on experience with bonus systems or customer loyalty programs;

• Understanding of risk assessment processes in the iGaming or fintech industry (a plus);

• Ability to interpret complex data sets and translate them into actionable recommendations.

We appreciate if you have those personal features:

• Strong analytical mindset and high attention to details;

• Proactive, solution-oriented approach;

• Excellent communication and collaboration skills;

• Ability to work independently and handle multiple tasks effectively;

• Responsibility, accuracy, and ownership of results.

We are seeking those who align with our core values:

• GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

• DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

• BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.