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Operations Manager - FuzeRx

Remote, United States

At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources and needed treatments – and enable care providers, employers, health plans and life sciences companies to meaningfully enhance quality, outcomes and value. We are dedicated to helping our partners evolve and modernize to meet emerging patient and marketplace needs.

Fuze Health’s foundation is built upon the strategic combination of several proven, technology-powered innovators in the digital health, diagnostics, and pharmacy sectors. Our growing portfolio brings together the capabilities of industry leaders including LetsGetChecked, Truepill, and Alto Pharmacy, to create a distinctive, unified force in healthcare. Together, we have the shared vision, advanced capabilities and talented teams to deliver next-generation solutions that patients and healthcare partners need today and into the future. 

Operations Manager

The Operations Manager at Fuze Health reports to the Vice President, Operations Strategy and plays a key role in supporting operational excellence across the organization. This position partners closely with the Operations Strategy team and cross-functional stakeholders to manage critical operational initiatives, corporate business services, and enterprise-wide projects. The role is execution-focused, emphasizing coordination, continuous improvement, and the successful delivery of operational and strategic objectives within FuzeRx.

Key Responsibilities:

  • Operational Leadership & Service Oversight: Lead and oversee corporate business service functions, including administrative support, ancillary services, and shared services, to ensure efficiency, consistency, and operational continuity.
  • Business Resilience & Continuity: Manage business resilience initiatives, including risk management and continuity planning, to support organizational preparedness and long-term operational stability.
  • Project Management & Execution: Direct and execute project management efforts by planning, coordinating, and monitoring cross-functional projects to ensure delivery within scope, budget, and timeline.
  • Stakeholder Collaboration: Partner with internal stakeholders to define project goals, requirements, milestones, and success criteria while maintaining strong communication throughout the project lifecycle.
  • Risk, Quality & Compliance Management: Monitor project progress, identify potential risks, and implement mitigation strategies while ensuring adherence to quality standards and regulatory requirements.
  • Team Leadership & Development: Conduct performance reviews, provide coaching and feedback, and support the professional growth and development of team members.
  • Issue Resolution & Escalation: Serve as the primary point of contact for escalated project or operational issues, delivering timely and effective resolutions.
  • Continuous Improvement & Efficiency: Drive continuous improvement initiatives that enhance operational efficiency, effectiveness, and alignment with business objectives.

Required Experience & Qualifications:

  • Bachelor’s degree in Business Administration, Project Management, or a related field required; Master’s degree preferred.
  • Minimum of 7 years of experience in operations management, project management, or a related role.
  • Demonstrated ability to lead cross-functional teams with strong project management skills, including planning, execution, and performance tracking.
  • Excellent communication and interpersonal skills with the ability to collaborate effectively with stakeholders at all organizational levels.
  • Strong decision-making abilities with a strategic mindset and the capacity to identify and prioritize key initiatives.
  • Proven experience in budget management, resource allocation, and financial analysis.
  • Working knowledge of business resilience principles, including risk management and continuity planning.

Benefits: 

The compensation range for this position is $112,000-$140,000, in addition we offer a range of benefits including: 

  • Health, dental & vision insurance
  • 401k Matching contribution
  • Personal time, sick time, and paid time off
  • Wellness/lifestyle account

Fuze Health is unable to hire individuals living in the following states/territories: Alaska, Delaware, District of Columbia, Louisiana, Maine, Mississippi, Montana, Nebraska, North Dakota, Puerto Rico, South Dakota, Utah, West Virginia, Wyoming.

 

 

At Fuze Health, we are committed to fostering an inclusive environment that celebrates diversity in all its forms. We believe that the diversity of thought, background, and experience strengthens our teams and drives innovation. We are an equal-opportunity employer and do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Our goal is to ensure that everyone feels valued and empowered to thrive.

Fuze Corporate Inc. and its subsidiaries respects your privacy and is committed to protecting your personal information. Please read our Candidate Privacy Notice which explains how we collect, use, disclose, and protect personal information about job applicants during the recruitment and hiring process.

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