Growth Specialist

Job Title: Growth Specialist

Location: Remote - CET Time Zone

Company Overview:

FlyFlat is a luxury travel platform specializing in discounted long-haul, international, business, and first-class tickets. Since 2017, we've provided exceptional customer service and substantial savings through innovative booking methods. Join our dynamic team and help revolutionize travel.

Role Overview:

FlyFlat is seeking a Growth Specialist to work directly with the Head of Growth to support the company’s strategic growth initiatives. The role will involve optimizing FlyFlat’s sales funnel, overseeing the performance of paid media campaigns, improving CRM and marketing automation tools, and enhancing the overall customer experience. The ideal candidate will be able to independently manage multiple projects, collaborate across various teams, and bring a startup mentality to solving new challenges.

Responsibilities:

• Sales Funnel Optimization: Support and improve all stages of FlyFlat’s sales funnel, from lead generation to conversion. Collaborate with the Head of Growth to implement efficiency improvements at each step.
• Product and Campaign Launches: Plan and execute product and campaign launches alongside FlyFlat leadership, ensuring seamless implementation and monitoring.
• Cross-Functional Projects: Manage and execute diverse projects involving marketing, technical, and creative teams. Coordinate resources, deliverables, and timelines.
• Campaign Management: Oversee email marketing, newsletters, paid media, partnerships, and co-marketing efforts. Provide actionable reports on campaign performance and collaborate on optimization efforts.
• Customer Experience Enhancement: Ensure FlyFlat’s website provides an optimal booking experience. Work with the Head of Growth to implement user experience improvements.
• Analytics & Metrics Management: Utilize tools like Hotjar, HubSpot, and Zapier to track key growth metrics. Analyze data to drive improvements in growth initiatives.
• Technology Integration: Identify and implement new tools to enhance marketing, sales, and customer success processes, in collaboration with the technical team.
• Partnership Development: Assist in partnership development, including helping with business expansion efforts in New York and other key markets.

Qualifications:

• Minimum 3 years of experience in marketing, growth, or product teams.
• Proven experience working on complex projects from scratch, demonstrating ownership and execution.
• Experience with CRM and marketing automation tools such as HubSpot, Hotjar, Zapier, or Make.
• Fluent in written and spoken English and Spanish.
• Strong technical aptitude and the ability to collaborate with technical teams.
• Ability to travel 2-5 times per year for specific projects or business development.

Nice to have experience:

• Experience in UX design.
• Paid media and performance marketing experience.
• Background in managing or running media campaigns.
• Prior experience in a startup environment.

Compensation:

• Salary: $18,000 - $24,000 depending on experience
• Profit-based commissions and equity bonuses mutually agreed upon based on performance metrics

This role presents an exciting opportunity to contribute to FlyFlat's success as a Growth Specialist. If you have a passion for driving growth, experience in sales funnel optimization, paid media, and a collaborative, proactive mindset, we encourage you to apply. Join us in shaping the future of luxury travel, and play a key role in expanding our market reach and enhancing customer experiences.