Ecommerce Deployment Manager – CMS & E-Merchandising Platform

About the Role & Team

Within our Digital Product Management team, we are looking for a Deployment Manager dedicated to our CMS & E-Merchandising Platform. You will serve as the strategic and operational bridge between our central digital product teams and Oneshop/Revamp local market teams across more than 20 countries.

Your core objective will be to drive full product adoption, facilitate major e-commerce platform rollouts, and enable local e-commerce merchandising and sports content teams to get the best out of our digital merchandising ecosystem.

Key Responsibilities

1. Digital Rollout & Strategic Pillars (Build & Migration)

• Global E-Commerce Platform Rollouts: Enable local country teams on CMS. Validate setup, lead onboarding kick-offs, manage integration schedules and content creation up to Go-Live, and provide functional support until operational stability.
• Content Migration & Legacy Decommissioning: Guide local teams in migrating landing pages from legacy tools to our modern Headless CMS platform, monitoring timelines and solving blockers for late-adopting markets.

2. Community Enablement, Training & Support (Run)

• User Enablement & Support: Serve as the primary point of contact for functional support for local markets and central sports content creators (managing dedicated channels, creating user guides/trainings, host training sessions and demo workshops).
• Central & Local Content Onboarding: Support central sports branding teams in producing global content templates (landing pages, category pages, product components) designed for local adaptation by country teams.
• Feature Rollouts & Optimization: Coordinate the rollout of new CMS features, oversee content migrations and pilots, communicate product updates/fixes, and support local teams in setting up A/B testing.

3. User Feedback & Continuous Improvement

• Gathering Insights & Platform Optimization: Collect structured feedback and feature requests from local market users to continuously refine and improve the CMS platform's performance and user experience.

Who We Are Looking For

Hard Skills & Experience

• Experience: 3 to 5+ years of experience in Market Success, Customer Success, or Digital Project / Implementation Management in an international, multi-market environment.
• CMS & Digital Stack Expertise: Strong understanding of modern web architectures and Headless CMS solutions (experience with enterprise CMS like Contentstack, Contentful, or similar is a big plus).
• Change Management & Delivery: Proven track record in orchestrating large-scale digital tool rollouts, managing migration schedules, and driving user adoption.
• Language: Professional fluency in English (French is a plus).

Soft Skills

• Pedagogy & Collaboration: Ability to host engaging webinars/demos, onboard super-users, and translate technical features into clear business value.
• Organization & Rigor: Capability to balance major rollout projects (Build) alongside daily user support and ops (Run).

What We Offer

• Flexible Remote Work: 2 days of remote work per week (flexible).
• Work Location: Based at our Decathlon Technology office in Lille, France.
• Choice of Equipment: Work on your preferred device (Mac, Windows, Chromebook).
• Impact & Career Growth: High-impact role at the heart of Decathlon's global e-commerce engine, offering mentorship, certifications, and international growth paths.
• Financial Benefits: Employee shareholding opportunities, along with monthly and quarterly performance bonuses.

DECATHLON DIGITAL CONTEXT 

What if technology allowed us to push the boundaries and take sports experiences to new levels? That's exactly our goal at Decathlon Digital! We are a team of 5,000+ experts in software engineering, product management, data, cloud, and cybersecurity, distributed across Paris, Lille, and Amsterdam. Together, we are creating the largest digital sports platform, leveraging tech innovation from design to value chain optimization, connected experiences and product second life.

Changing the game for good. We are in this for the love of sports. And like everything we love, we want it to last. That’s why we are embarking on a journey to create a more sustainable tech model, reducing our direct environmental impact while maintaining a safe, diverse, and inclusive space for all our people to learn and thrive together. Team up with us to design the digital future of sports.