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Quality Engineering Manager - Customer Growth (f/m/d)

Amsterdam, North Holland, Netherlands

Our Customer Growth Digital Domain is looking for a Quality Engineering Manager (m/f/d) in Amsterdam.

The Customer Growth Domain is expanding and undergoing an ambitious Transformation. We are pivoting from local smaller teams to a global organization. This will enable us to deliver the technological (APIsation of the IS, Scaling an Event Driven Architecture, Micro-Services, Headless,...) and organizational (Agility at scale, High performing Teams and pivot from feature to product teams) transformation and help us achieve our objectives.

Customer Growth provides best-in-class seamless customer identification and connection to the Decathlon ecosystem. We are responsible for developing customer 360 knowledge and lead the business through personalized lifecycle activation & management.

Our vision is to: “Drive customer growth and retention at scale through seamless and personalized relationships, across the whole Decathlon sports and commerce ecosystem”. 

We operate in 45+ countries and are responsible for 200M+ individual accounts, 30K created each day, 250K login connections, 2.5B Email, 45M push messages and over 80M online visits.

We are looking for a Quality Engineering Manager to build and lead a software factory team in charge of establishing a streamlined, efficient, and scalable environment for the continuous development, testing, and delivery of high-quality software products. This team acts as an enabler for the broader domain by providing the tools, processes, and automation necessary to accelerate software development while ensuring consistency, security, and reliability.

About The Team/Tech:

  • Based in France and the Netherlands.
  • Monitoring : Datadog, Splunk for SIEM.
  • Operating model: Best-in-class organization based on empowered product teams.
  • Backend: Java (Spring Boot), PostgreSQL, Kafka, Redis.
  • Full cloud: GCP, AWS.
  • CI/CD: GitHub Actions, Rancher, Helm, Flux.
  • Quality: Jmeter, Blazemeter
  • Containers: Kubernetes, GKE
  • Collaboration tools: Slack, Google Workspace, Confluence.

YOUR FUTURE IMPACT

  • You hierarchically lead a team of experts (QA & Devops) and support them in their development;
  • You create a motivating and challenging work environment;
  • You ensure the consistency of technical choices with Decathlon's needs and technological strategy;
  • You ensure the quality of delivery through demanding performance indicators (DORA metrics, ADR, automated tests, etc.);
  • You ensure the consistency of resources with regard to business and technical needs and the budgetary framework
  • You build the functional and technical vision of your gaming scope in collaboration with stakeholders
  • You monitor the budget allocated to your team
  • You lead recruitment
  • Depending on the company's strategic decisions, you are the first player in implementing the technological resources to deliver Decathlon's digital transformation projects for customer relations

WHAT YOU BRING

  • You already have a first successful experience in hierarchical management of Software Engineers, including Quality Engineers
  • Your latest experiences have allowed you to develop an interest in cloud-related issues and to consolidate your knowledge in software development (architecture, design patterns, code)
  • You are comfortable in oral/written communication in English
  • You have an advanced background in software development and architecture
  • You have high standards in terms of observability and engineering practices
  • You know the solutions and standards on the market (CI/CD, SRE)

WHAT WE OFFER

  • Work from home up to 2 days per week;
  • The option of working in one of Decathlon Digital's offices in Lille or Paris or Amsterdam
  • Hardware provided in accordance with your missions and our social commitments (Mac, Windows, or Chromebooks);
  • A local project team and within a global network (international career path)
  • Skills development and mentoring (diversity of projects, technical certifications from the first year, internal and external training, etc.). 
  • Remuneration package (annual + monthly bonuses)

 

DECATHLON DIGITAL CONTEXT 

What if technology allowed us to push the boundaries and take sports experiences to new levels? That's exactly our goal at Decathlon Digital! We are a team of 5,000+ experts in software engineering, product management, data, cloud, and cybersecurity, distributed across Paris, Lille, and Amsterdam. Together, we are creating the largest digital sports platform, leveraging tech innovation from design to value chain optimization, connected experiences and product second life.


Changing the game for good. We are in this for the love of sports. And like everything we love, we want it to last. That’s why we are embarking on a journey to create a more sustainable tech model, reducing our direct environmental impact while maintaining a safe, diverse, and inclusive space for all our people to learn and thrive together. Team up with us to design the digital future of sports.

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  • You also have the right to data portability. You can request these rights by clicking here. 
  • In addition, you can also visit our privacy policy for more information on the processing carried out.

 

Diversity & non discrimination policy / Politique de diversité et de non discrimination

As part of our diversity and non-discrimination policy, Decathlon Digital wants to ensure that gender, disability, or age of our candidates are not a factor in our decision. If you wish, we suggest that you provide us with this information. This data will be anonymized and used in the macro analysis of the diversity of applications received. This information will be kept separate from your application and will have no effect on its processing.

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Dans le cadre de sa politique de diversité et de non discrimination, Decathlon Digital souhaite s'assurer que le genre, le handicap, ou l'âge de nos candidat·e·s ne sont pas des facteurs de décision. Si tu le souhaites, nous te proposons de nous indiquer ces informations. Ces données seront anonymisées et utilisées dans l'analyse macro de la diversité des candidatures reçues. Ces informations seront séparées de ta candidature et n'auront donc aucun effet sur le traitement de celle-ci.

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