DevOps Engineer (RPA)

Company Background

Our client is a leading innovator in the field of contact center automation, delivering a patented Robotic Process Automation (RPA) platform used by top organizations in financial services, telecom, insurance, and healthcare. Their platform powers over 1 billion automated actions annually, driving measurable cost savings and significantly improving agent engagement and customer satisfaction. With a strong emphasis on operational efficiency and intelligent automation, the company is rapidly expanding and investing heavily in its engineering capabilities.

Project Description

The DevOps Deployment Engineer will be responsible for installing and upgrading the application in a hosted environment. The role is part of a team of technical experts that runs and manages application and infrastructure operations for the Company’s clients. Environments are technically sophisticated, and the DevOps Deployment Engineer will work the Agile Deployment Methodology, custom and commercial tools that are used to manage the environment, automation technologies, monitoring, alerting, and others.

Technologies

• AWS
• Docker, Ansible, Jenkins, Gerrit, Maven, Nexus
• Gerrit, Bitbucket
• Terraform, Packer
• VictoriaMetrics, Grafana, Alertmanager, Site24/7
• ELK, Filebeat, Logstash
• Big5, Cisco
• Linux/Windows
• NIFI, Flink, Zookeeper
• MariaDB and SQL Server clusters, AWS(RDS)
• Kubernetes, ElastiCache, Hadoop
• Dremio, Birst

What You'll Do

• Collaborate with the DevSecOps team to design, develop, and maintain automated deployment pipelines and infrastructure as code solutions;
• Assist in the deployment and management of product releases, hot fixes, and service packs across development, testing, and production environments;
• Contribute to the continuous improvement of deployment processes and systems to enhance efficiency, scalability, and reliability;
• Participate in the design and implementation of monitoring, alerting, and logging solutions to ensure the health and performance of deployed systems;
• Work closely with development, QA, and operations teams to troubleshoot and resolve deployment issues in a timely manner;
• Document deployment processes, procedures, and best practices to facilitate knowledge sharing and ensure consistency;
• Stay informed about industry trends, emerging technologies, and best practices related to DevOps and cloud infrastructure;
• Perform all other duties as assigned;

Job Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or a related field;
• 3-5 years of experience in a DevOps or similar role, with a focus on deployment automation and infrastructure management;
• Proficiency in scripting and automation using languages such as Python, Shell, or PowerShell;
• Hands-on experience with containerization technologies like Docker and container orchestration platforms like Kubernetes;
• Familiarity with cloud computing platforms such as AWS, Azure, or Google Cloud Platform;
• Knowledge of configuration management tools like Ansible, Puppet, or Chef;
• Understanding of CI/CD pipelines and tools such as Jenkins, GitLab CI/CD, or CircleCI;
• Strong problem-solving skills and ability to troubleshoot complex issues in a distributed environment;
• Excellent communication and collaboration skills, with the ability to work effectively in a team-oriented environment;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Internal startup incubator;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.