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Motability Specialist

Belfast, Northern Ireland, United Kingdom

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.  

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

 

Motability Specialist
Charles Hurst Belfast Nissan
44 hours per week; Monday-Wednesday 9-5.30pm, Thursday 9-8pm, Friday 9-5pm and Sat 9-3pm on a rota

Up to £50,000 OTE (including £25,000 basic plus commission, uncapped

 

As a Motability specialist you will develop lasting relationships with each one of our customers; being the first point of contact and a true specialist in Motability products! We are not looking for a high flying sales expert or even someone with heaps of Motability experience however, it is important that you’re a quick learner and are able to take our Motability customers through a knowledgeable buying process with honesty and enthusiasm. This isn't about giving the hard sell, we are really looking for a people person who is there to support our customers and make their buying process as smooth and as stress-free as possible.

  • You will be the key point of contact for our customers
  • Communicating via email, phone and in person
  • Achieving sales targets in line with KPIS
  • Identifying new business opportunities and supporting colleagues within your team
  • The ability to listen well, and have the skills to influence and persuade in both positive and negative circumstances
  • Dealing with customers with vulnerabilities and helping them pick their new vehicle, you will be patient, professional and a real people person! 

Our ideal Motability Specialist will have previous experience within the automotive industry, a passion for growth and development tailoring their approach to the individual customers’ requirements and offer solutions appropriate to their specific circumstances. You’ll keep in regular contact with our Motability customers, managing them even once they have moved on to dealing with our service team, therefore building, and maintaining long term relationships! You will be a super organised and patient individual who takes pride in their work, customer focused as well as target driven… we are looking for a well-rounded individual who has a passion for people!

 

Core Benefits:

  • Competitive salaries with structured pay scales and progression as you grow within the business
  • Generous annual leave that increases with your length of service
  • Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
  • Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

  • Eyecare vouchers to help cover vision care needs
  • Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
  • Dental insurance for everyday dental care and unexpected treatments
  • Critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

  • MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
  • Free will writing services to help plan for the future
  • Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle:

  • Discounted gym memberships to support an active lifestyle
  • Travel insurance to help you explore with confidence
  • Access to home and technology vouchers
  • bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. 

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.

 

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Demographic Questions - Northern Ireland

Diversity & Inclusion

We are an Equal Opportunities Employer. We do not discriminate against our job applicants or employees and we aim to select the best person for the job. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998.

You are not obliged to answer the questions on this form and you will not suffer any penalty if you choose not to do so. Nevertheless, we encourage you to answer these questions. Your answers will be used by us to prepare and submit a monitoring return to the Equality Commission, but your identity will be kept anonymous. In all other regards your answers will be treated with the strictest confidence. We assure you that your answers will not be used by us to make any decisions affecting you, whether in a recruitment exercise or during the course of any employment with us.

Community Background: Regardless of whether they actually practice a religion, most people in Northern Ireland are perceived to be members of either the Protestant or Roman Catholic communities. If you do not answer this question, we are encouraged to use the residuary method of making a determination, which means that we can make a determination as to your community background on the basis of the personal information supplied by you in your application form/personnel file.

Note: If you answer this questionnaire you are obliged to do so truthfully as it is a criminal offence under the Fair Employment (Monitoring) Regulations (NI) 1999 to knowingly give false answers to these questions.

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