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Outbound Telemarketing Executive

Belfast, Northern Ireland, United Kingdom

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.  

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

 

Outbound Telemarketing Executive - Fleet Financial 

Permanent, Full Time

Salary: £26000- £28000 per annum plus bonus 

Weekdays 9am to 5.15pm, with no weekend or evening work

Are you interested in a career with the opportunity to build long-standing relationships?
Do you want to be part of an award-winning team where everyone is given the chance to excel and feel valued?

Fleet Financial is one of the UK’s top 50 leasing companies, managing over 4,500 cars and vans for more than 1,300 customers. We are a dynamic, ambitious, and forward-thinking business with exciting plans for continued growth.

We are now looking to recruit an Outbound Telemarketing Executive to support our business development strategy and help drive continued success.

The Role:
As an Outbound Telemarketing Executive, you will be responsible for identifying and engaging potential customers, developing a strong pipeline of prospects, and maintaining accurate records on our CRM system.

Key Responsibilities:

  • Engaging with businesses ranging from sole traders to large corporate customers via outbound calls, email, and LinkedIn

  • Developing a robust pipeline of prospects and booking appointments for the business development team

  • Achieving monthly, quarterly, and annual targets and KPIs

  • Regularly updating and maintaining the CRM system

  • Maintaining ongoing contact with prospects and existing customers

About You:

  • Proven experience in outbound telesales, telemarketing, or appointment setting (essential)

  • Excellent verbal and written communication skills with a confident phone manner

  • Strong influencing and negotiation skills

  • Previous experience using CRM systems

  • Ability to multitask, prioritise, and manage time effectively

  • Track record of exceeding targets and KPIs

  • Self-motivated with the ability to build long-term relationships with customers and colleagues

 

Core Benefits:

  • Competitive salaries with structured pay scales and progression as you grow within the business
  • Generous annual leave that increases with your length of service
  • Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
  • Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

  • Eyecare vouchers to help cover vision care needs
  • Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
  • Dental insurance for everyday dental care and unexpected treatments
  • Critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

  • MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
  • Free will writing services to help plan for the future
  • Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle:

  • Discounted gym memberships to support an active lifestyle
  • Travel insurance to help you explore with confidence
  • Access to home and technology vouchers
  • bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. 

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.

 

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Demographic Questions - Northern Ireland

Diversity & Inclusion

We are an Equal Opportunities Employer. We do not discriminate against our job applicants or employees and we aim to select the best person for the job. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998.

You are not obliged to answer the questions on this form and you will not suffer any penalty if you choose not to do so. Nevertheless, we encourage you to answer these questions. Your answers will be used by us to prepare and submit a monitoring return to the Equality Commission, but your identity will be kept anonymous. In all other regards your answers will be treated with the strictest confidence. We assure you that your answers will not be used by us to make any decisions affecting you, whether in a recruitment exercise or during the course of any employment with us.

Community Background: Regardless of whether they actually practice a religion, most people in Northern Ireland are perceived to be members of either the Protestant or Roman Catholic communities. If you do not answer this question, we are encouraged to use the residuary method of making a determination, which means that we can make a determination as to your community background on the basis of the personal information supplied by you in your application form/personnel file.

Note: If you answer this questionnaire you are obliged to do so truthfully as it is a criminal offence under the Fair Employment (Monitoring) Regulations (NI) 1999 to knowingly give false answers to these questions.

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