Director, Strategic Partnerships & Alliances

About Airship

Airship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices— apps, websites, email, SMS, wallets and more. 

Airship’s no-code, AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships.

We invite you to be part of our journey in building products and delivering services that touch millions of customers around the world every day.

To learn more about us, visit www.airship.com, read our blog or follow us on LinkedIn.

About the Role

The Airship Partnership team drives key business relationships with leading technology vendors and solution partners (agencies and system integrators) to jointly deliver high-impact customer engagement and maximize Airship’s market share and connectivity within the Martech ecosystem. Airship is looking for a dynamic and experienced Director of Strategic Partnerships & Alliances to lead our efforts across the Americas. As a pivotal member of the Global Partnerships team, you will both lead a small team and directly manage higher-level relationships with our most strategic technology and solution partners. Reporting to the VP of Global Partnerships, you will be responsible for growing the relationship and joint business with our key partners in Americas, spanning co-sell activations, partner enablement, and co-marketing initiatives, as well as identifying new strategic partnerships or alliances, and designing and running programs to maximize joint value. This role is a unique opportunity to shape our partner ecosystem and drive significant business growth.

About You

You are a seasoned professional with a deep understanding of the Martech or SaaS ecosystem. You thrive in a fast-paced environment, are a natural leader, and have a proven ability to build and scale partner programs, while maintaining the ability to execute autonomously. You possess a dual mindset of a leader and a contributor: you are as comfortable building a strategic plan as you are executing it. You have strong business and sales acumen with a competitive spirit and drive to exceed targets, refusing to settle for mediocrity. Your dynamic personality, strong relationship-building skills, and ability to foster trust set you apart. Above all, you are passionate about building partnerships that deliver measurable value for all stakeholders.

What You'll Do

• Develop and Execute a Partner GTM Strategy: Create and lead a comprehensive plan to grow our Partnerships, focusing on key market segments and partner types and expanding Airship's market presence
• Drive Strategic Partner Relationships: Own and cultivate senior relationships with our most strategic technology and solution partners, while guiding your team in their day-to-day efforts. Develop and execute joint business plans to drive co-sell motions and revenue growth
• Develop new Partnerships: Actively identify and nurture new strategic partnerships and assess their potential
• Lead a lean but high-performing team: Manage and mentor a team of two professionals (Technology Partner Manager and Alliance Manager) to achieve and exceed partnership goals - You will be a hands-on contributor, driving key initiatives and leading by example. Foster a culture of collaboration, excellence, and accountability
• Monitor Performance: Establish metrics, processes and regularly assess the effectiveness of partnerships, making data-driven adjustments to strategies as needed
• Cross-Functional Collaboration: Work very closely with Sales, Customer Success, Services, Marketing and Product teams to align partnership efforts with overall company objectives

What We're Looking For

• Bachelor's degree in Business, Marketing, or a related field; MBA preferred
• 15+ years of experience in partnerships, business development, or related roles within the technology or SaaS industry
• Proven track record of developing and managing successful strategic partnerships that drive revenue growth
• Strong understanding of Customer engagement solutions and the digital marketing landscape
• Ability to work independently and take initiative in a fast-paced, dynamic environment
• Analytical mindset with the ability to leverage data to inform decisions
• Willingness to travel as required to meet with partners and attend industry events
• Experience experimenting with AI tools in your personal or professional life - or an eagerness to learn!

Work Location & Travel Requirements

Airship’s ‘Digital First’ approach to work means that for the majority of our roles, work can be performed remotely, either some or most of the time. Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones.

Some roles may require that employees perform their work from a specific location to support business activities, and/or be within proximity to an Airship office location or customer or partner locations, while other roles can be performed 100% remotely. 

This position is fully remote and may require up to 10% travel based on business needs or as requested by your manager.

Compensation

Airship’s compensation is determined by a variety of factors including market data, business needs, and geography. Base pay is part of your total compensation package and is dependent on multiple factors, including: relevant skills, work experience, business priorities, market demands, and location. 

The starting base pay range for this position is: $150,000 - $165,000 USD per year. Some roles may also be eligible for commission, bonus, or other performance incentives. Airship believes that employees should have the opportunity to benefit from value-creation, so equity is also offered with this role. In addition, Airship offers a robust benefits package as part of our Total Rewards approach to compensation.

 

California residents can view the CCPA disclosure notice here.

 

**Please Note: To ensure the security of your personal information, Airship will only contact candidates through email addresses ending with “@airship.com”.

Hiring Commitment

Airship is committed to fostering a diverse work environment and providing equal employment opportunities to all applicants and employees. We welcome your application and our hiring and employment decisions are made irrespective of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. In alignment with our commitment to equal opportunity, Airship will consider for employment all qualified applicants, including those with criminal histories, in a way that adheres to the principles of fairness and the requirements of local Fair Chance laws, where applicable.

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By submitting this application, I affirm that the facts set forth in it are true and complete to the best of my knowledge. I understand that if I am employed, false statements, omissions, or misleading information given in my application, interview(s), or in a background check may result in dismissal.