Commercial Counsel

About Airship

Airship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices— apps, websites, email, SMS, wallets and more. 

Airship’s no-code, AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships.

We invite you to be part of our journey in building products and delivering services that touch millions of customers around the world every day.

To learn more about us, visit www.airship.com, read our blog or follow us on LinkedIn.

About the Role

The Commercial Counsel - North America's primary function is to negotiate commercial customer and vendor agreements, including revenue-generating and data privacy agreements with US, Canada, and Latin America counterparts. This is an excellent opportunity for a privacy-focused commercial negotiator looking to play a critical part in the expansion in some of Airship's key markets. This role can be based anywhere in the United States. You will report to our VP, Legal and work cross-functionally with Revenue, Finance, Security and IT teams to drive business growth.

What You'll Do

• Negotiates revenue-generating SaaS customer contracts and data privacy agreements with North America-based customers as primary focus
• Works closely with cross-functional teams to address customer questions on privacy, security, and AI compliance matters
• Advises on the business impact of changes to local laws and regulations within North America, particularly with a focus on data privacy, AI regulations, and digital compliance requirements
• Creates and refines templates, policies, and processes to allow the Legal team to scale as business expands
• Negotiates vendor agreements, partnership agreements, and other commercial contracts to support business operations
• Assists Go-to-Market teams with training on commercial contract procedures and data privacy policies, and supports the development of appropriate internal controls
• Develops a close working relationship with the company's North America leadership and global business partners in Sales, Account Management, Partnership, Finance, Security and other departments to ensure strong alignment with the Legal team
• Assists with other strategic projects as needed to support the success of our Legal team

What We're Looking For

• 6-8 years of substantive commercial transactions experience, with the primary experience in-house at a SaaS technology company
• Expertise in drafting and negotiating a variety of commercial and tech transactions typical to the SaaS technology sector, such as Subscription Agreements, Services Agreements, Data Processing Agreements, vendor agreements, and technology partnership agreements, ideally both for direct sales and channel sales
• Significant experience with privacy and data protection laws, regulations and standards, preferably in the technology context, including TCPA, CAN-SPAM, and US state privacy laws such as CCPA/CPRA
• Understanding of AI governance frameworks, ethical AI principles, including algorithmic fairness, transparency, and accountability, and IP issues arising from AI usage, as they relate to commercial agreements
• Experience collaborating with cross-functional teams such as Sales, Deal Desk/ Finance, and Security, to effectively negotiate agreements and drive business forward
• Ability to provide clear, concise and actionable guidance on complicated legal questions to non-attorney stakeholders
• Exceptional written, verbal and interpersonal communication skills in English are required
• License to practice law in at least one State in the US
• Strong track record of performance in demanding, high-growth environments
• Strong organizational, project management, and execution skills with a collaborative and flexible approach when partnering with others
• A high energy level and positive demeanor when communicating with busy internal clients, teammates, and partners outside our team
• Experience experimenting with AI tools in your personal or professional life - or an eagerness to learn!

We'd Be Delighted If You Also Have

• Spanish language skills (conversational to proficient level)
• Familiarity with LATAM and Canada regulatory landscape a plus
• CIPP/US Certification

Work Location & Travel Requirements

Airship’s ‘Digital First’ approach to work means that for the majority of our roles, work can be performed remotely, either some or most of the time. Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones.

Some roles may require that employees perform their work from a specific location to support business activities, and/or be within proximity to an Airship office location or customer or partner locations, while other roles can be performed 100% remotely. 

This position is fully remote and may require up to 10% travel based on business needs or as requested by your manager.

Compensation

The starting base pay range for this position is: $150,000-$200,000 USD per year. Base pay is part of the total compensation package and is determined by a variety of factors such as relevant skills, work experience, business priorities, market demands, and location. All offers include stock options so employees have the opportunity to benefit from Airship’s success. 

Benefits & Perks

• Competitive medical, dental, and vision insurance options for you and your dependents
• Flexible time off, company paid holidays, paid parental leave, and paid volunteer time off 
• Support for your overall wellbeing with mental health and wellness resources
• Employer-subsidized life insurance as well as short-term and long-term disability
• A digital-first work environment and a monthly stipend to support remote work
• Mentorship and growth opportunities to build skills and accelerate professional development
• And more!

 

California residents can view the CCPA disclosure notice here.

 

**Please Note: To ensure the security of your personal information, Airship will only contact candidates through email addresses ending with “@airship.com”.

Hiring Commitment

Airship is committed to fostering a diverse work environment and providing equal employment opportunities to all applicants and employees. We welcome your application and our hiring and employment decisions are made irrespective of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. In alignment with our commitment to equal opportunity, Airship will consider for employment all qualified applicants, including those with criminal histories, in a way that adheres to the principles of fairness and the requirements of local Fair Chance laws, where applicable.

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By submitting this application, I affirm that the facts set forth in it are true and complete to the best of my knowledge. I understand that if I am employed, false statements, omissions, or misleading information given in my application, interview(s), or in a background check may result in dismissal.