Junior - Maps Design Operation

viagogo is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through viagogo internationally and StubHub, our platform in North America, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available to events around the world annually -- from sports to music, comedy to dance, festivals to theater -- viagogo offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences.

In this Junior - Maps Design Operation role at StubHub/Viagogo: You will be responsible for the graphical creation of venue level seat maps and the management of the data that powers their interactivity. This position requires a high degree of attention to detail and the ability to work efficiently in a fast-paced, evolving environment. The role is highly process-driven, involving the consistent execution of tasks that maintain site performance and enhance the customer experience. This role is ideal for someone who thrives in a detailed, process-oriented environment, where speed, consistency and accuracy are key.

As a Maps Design Agent at StubHub/Viagogo, you will be able to:

• Independently execute routine tasks with precision and consistency, while navigating the challenge of meeting aggressive daily productivity targets.
• Research and curate data-driven seat map references for both venue and event-level seat maps.
• Translating reference materials into complete and accurate section data
• Designing SVG seat maps and accurately link them to section data
• Maintaining accurate seller inventory section mappings
• Troubleshooting issues with seat maps and provide guidance to external teams
• Supporting continuous process refinement by participating in testing and brainstorming

We would like to see someone who has:

• Experience in a fast-paced, technology-focused e-commerce marketplace
• Proficiency in Adobe Illustrator
• Exceptional attention to detail and excellent communication skills
• Flexibility with an always innovating and evolving landscape
• Ability to learn new tools and processes quickly
• Excellent time-management skills to meet aggressive productivity targets
• Comfort working with and managing large data sets
• Inquisitive by nature with a strong bias for actively resolving issues using strong analytical skills

Not Required but Preferred:

• A passion and fan of all thing's live entertainment (sports, concerts, festivals and theater)
• Fluent in other languages to support our international catalog
• Proficient with Microsoft Office tools (Excel, Word, PowerPoint, OneNote) and SharePoint