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Renewals Customer Success Representative with German

Warsaw, Poland

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us.

Your tasks will include:

  • Manage renewal of contracts in assigned territory to protect revenue
  • Monitor expiring agreements and take timely action to maintain customers
  • Provide accurate proposals and quotes according to customer agreements
  • Handle inquiries related to pricing, co-terming, upselling and reinstatement
  • Collaborate positively with customers, partners and internal teams
  • Record all activities accurately in the customer relationship management system
  • Achieve sales targets with focus on customer retention and revenue growth

What we expect from you:

  • Speak English and German fluently for effective communication (B2 min.)
  • Have minimum two years of sales experience in software or related industry
  • Demonstrate strong customer service and organizational skills
  • Work effectively in a fast-paced and semi-autonomous environment
  • Be self-motivated and able to manage high volumes of communications
  • Possess basic knowledge of virtualization and familiarity with SalesForce is a big plus.

We offer:

  • Opportunity to work with a leading global software company
  • Private medical care, life insurance, Multisport card and prepaid lunch cards
  • Supportive and collaborative work environment with skilled colleagues
  • Competitive compensation package with performance-based incentives
  • Access to modern tools and technologies for daily operations
  • Recognition for achievements and contributions to company success
  • Inclusive company culture that values diversity and innovation

 

#LI_MP1

 

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.  

The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. 

By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.

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