Talent Acquisition & HR Advisor

About SurePay

Founded in 2016, SurePay is the leading account verification platform, relied upon by 250+ banks and thousands of organizations, to prevent fraud, misdirected payments, and reputational damage. Headquartered in Utrecht, we are scaling our platform and our team across Europe and beyond.

About the role

We are looking for a versatile Talent Acquisition & HR Advisor to join our growing People team. This is a hybrid role where you will split your time between driving end-to-end recruitment (~75%) and supporting HR advisory initiatives (~25%). Your primary objective is to elevate our hiring maturity. You won’t just fill seats; you will champion a structured hiring process, challenge the status quo, and ensure a stellar candidate experience. Concurrently, you will act as a trusted HR advisor, supporting the employee lifecycle and building a rock-solid HR foundation. Key responsibilities include: 

Talent Acquisition (~75%)

• End-to-End Recruitment: Manage the full hiring lifecycle for diverse roles across all departments at SurePay.
• Hiring Partnership: Partner closely with hiring managers and interview teams to define clear job profiles and build effective interview flow to ensure smooth candidate experiences and efficient hiring.
• Data & Process Optimization: Partner with our Senior TA Business Partner to leverage ATS data, track metrics, and continuously optimize our recruitment pipeline. 
• Contribute to interview trainings, ongoing education and employment market insights

HR Advisory (~25%)

• Serve as an accessible, go-to contact for day-to-day HR queries, guiding employees and managers through policies, performance cycles, and team dynamics.
• Leadership Support: Assist the CHRO with employee relations, policy advice, and case management.
• HR Projects: Participate in or lead projects aimed at strengthening SurePay’s core HR workflows and foundational structures.

About you

We are looking for someone who enjoys recruitment and building high quality teams, while at the same time is looking to expand their activities in HR.  If you are looking to pick up more responsibilities to grow your experience and learn new skills in the HR and Talent Acquisition domain, this is for you!   What you need for this role:

• Around 3 years of experience in a fast-growing SaaS environment, with a proven track record in full-cycle recruitment and exposure to HR administration and policies
• System proficiency: You have hands on experience with ATS and HR systems, including working with data and metrics extraction
• A Builder Mindset: A continuous improvement mentality; you are comfortable navigating ambiguity and actively enjoy creating structure where it's lacking.
• Assertive Process Driver: You have the confidence to manage up, hold hiring managers accountable to agreed rubrics, and prevent impulsive or "siloed" hiring decisions.
• Meticulously organised: Great time management skills with the ability to multitask and prioritize different projects  in an unpredictable environment.

What we offer

• Competitive salary + 8% personal benefits budget (use it on training, more time off, or your salary)
• 25 holidays 
• Hybrid working setup (1 day per week in Utrecht)
• MacBook Pro, iPhone, and all the tech you need
• Travel costs covered (NS Business Card)
• Pension plan
• A culture of ownership, innovation, and autonomy
• Friday drinks, offsites, and a quarterly company meetup
• A diverse team of 35+ nationalities, driven by impact

 

About SurePay 

• Founded in 2016 
• ± 130 employees
• ±30 nationalities
• Flat organisation and no hierarchy

SurePay makes payments easier, more personal and even more secure. We are a fast-growing FinTech SaaS company and have secured our Series A funding in September 2021. SurePay stems from an innovation program of Rabobank, started in July 2016 and has been an independent BV since the beginning of 2020. SurePay is backed by two leading investors: Rabo Investments and Carlyle Europe Technology Partners. Both are highly experienced in scaling international B2B SaaS and FinTech companies. Their support reinforces SurePay’s mission to prevent payment fraud globally and accelerate our international growth.

SurePay's core values are; We Care, Build Together, Think Forward and Be Responsible. These core values are the driver's of our culture and can be seen as guidelines on our beliefs and behaviour. It defines what we find important as a company and the way we work together everyday.

• We Care: We are a supportive employer and understand that health, family and safety is what really matters. We care about our employees, customers, partners and end-users. Therefore we value creating a safe workspace where everybody can be their authentic self and where we, together, work on the same mission to provide safer payments.
• Build Together: We believe in teamwork and strive towards the best results together with employees and customers. Our diversity, both personal and professional, is one of our key strengths. 
• Think Forward: We are frontrunners and are on top of our game. Our customers can rely on innovative solutions to service their current and future needs. With a problem solving mindset, we anticipate challenges and adapt to a fast changing environment. 
• Be Responsible: We all contribute to reaching our mission of reducing fraud and misdirected payments, leading to a positive impact on society. We take responsibility, show ownership and make honest decisions.

More information

More information?
careers@surepay.nl