Account Director Nordics

About SurePay

Founded in 2016, SurePay is the leading account verification platform, relied upon by 250+ banks and thousands of organizations, to prevent fraud, misdirected payments, and reputational damage. Headquartered in Utrecht, we are scaling our platform and our team across Europe and beyond.

About the role

SurePay is rapidly expanding across Europe, and the Nordics is our next growth frontier. Having successfully secured initial Tier-1 anchor accounts and strategic market partnerships, our primary focus is shifting from pure acquisition to account expansion and regional market dominance. While new business lands the initial partnership, your role is to step in, own, and systematically scale our top strategic accounts. You will manage a focused portfolio of key enterprise banking relationships across Sweden, Denmark, Norway, and Iceland—unlocking cross-sell and up-sell opportunities for our Account Name Verification (AVS) and Fraud & Risk Indicators (FRI) solutions.  You will be the face of Surepay for the Nordics market, ensuring our clients receive maximum value from our solutions while advising them on the evolving fraud landscape. Responsibilities include:

• Strategic Account Ownership: Manage and scale a high-value portfolio of top Nordic financial institutions 
• Drive Revenue Expansion: Cross-sell and up-sell AVS and FRI modules into landed accounts to expand domestic and international footprints.
• Build Multi-Threaded Networks: Map out complex enterprise bank hierarchies. Build deep, resilient relationships across C-Level, Compliance, Risk, Product, and Innovation departments.
• Act as a Trusted Advisor: Translate complex regulatory, fraud prevention, and payment infrastructure challenges into measurable business value for client banks.
• Collaborate for Seamless Handovers: Work hand-in-hand with New Business Development to ensure seamless post-sale transitions, driving immediate adoption and long-term retention.

About you

You’ll be the face and voice of Surepay in the Nordics so we are looking for a self starting, entrepreneurial colleague. This is a remote role but you will be part of the business development team in Utrecht, NL and we value collaboration and teamwork strongly. You have no issues reaching out and asking for what you need to succeed and are comfortable working in a fast-paced, scale up environment. As a senior sales or account management professional you have extensive experience managing relations on C level with large banks or financial institutions, preferably selling SaaS/fintech solutions, as well as navigating long, matrixed enterprise buying cycles within Tier-1 banks. Furthermore we are looking for:

• Domain Expertise: Solid understanding of payment infrastructure, fraud prevention, regulatory compliance, and risk landscape within the Nordic banking sector.
• Commercial Acumen: Ability to build ROI-driven business cases and conduct value-based selling rather than feature-pushing.
• Sales Methodology: Practical execution using structured sales frameworks (MEDDPICC mindset required).
• A Multi-Threaded Networker: Skilled at opening doors at multiple levels within complex financial organizations.
• Consultative Problem Solver: Quickly understands complex banking frameworks and positions SaaS solutions to meet strict technical and regulatory needs.
• Cross-Functional Partner: Strong collaborator who works seamlessly with Business Development, Customer Success, and Product teams.

What we offer

• Competitive salary + 8% personal benefits budget (use it on training, more time off, or your salary) + target based bonus.
• 25 holidays 
• MacBook Pro, iPhone, and all the tech you need
• A culture of ownership, innovation, and autonomy
• Offsites, and a quarterly company meetup
• A diverse team of 35+ nationalities, driven by impact

About SurePay 

• Founded in 2016 
• ± 130 employees
• ±30 nationalities
• Flat organisation and no hierarchy

SurePay makes payments easier, more personal and even more secure. We are a fast-growing FinTech SaaS company and have secured our Series A funding in September 2021. SurePay stems from an innovation program of Rabobank, started in July 2016 and has been an independent BV since the beginning of 2020. SurePay is backed by two leading investors: Rabo Investments and Carlyle Europe Technology Partners. Both are highly experienced in scaling international B2B SaaS and FinTech companies. Their support reinforces SurePay’s mission to prevent payment fraud globally and accelerate our international growth.

SurePay's core values are; We Care, Build Together, Think Forward and Be Responsible. These core values are the driver's of our culture and can be seen as guidelines on our beliefs and behaviour. It defines what we find important as a company and the way we work together everyday.

We Care We see and call out the value in every person. That means showing support and appreciation, while pushing each other to reach our potential. Respect and safety are sacred: everyone gets to speak up and be themselves. And when things change or get hard, we deal with it head-on.

With customers, we listen actively and dig deep into their needs before offering solutions. We build trust through reliability and follow-through—recommending only what adds true value and going the extra mile to deliver.

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Build Together Goals and camaraderie unite us. The road isn’t always paved, but no one here walks it alone. We show up as equals, put each other’s strengths to work, and celebrate every milestone together.

With customers, the conversation doesn’t wait for an annual survey. We build solutions with them, not just for them, and turn their input into action.

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Think Forward Our bar never stops rising. We keep deepening our team’s expertise, improving our methods, and adopting new standards. We define success upfront, measure our progress, and adapt quickly when things change. Our energy goes where the impact is greatest.

Customers and partners get more than a product—they get a team that thinks ahead with them. We share what we’re learning about new fraud tactics and regulatory change, and we build our roadmap together. 

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Be Responsible Integrity is non-negotiable. Every day we make honest calls, own our commitments, and guard sensitive information like it’s our own. We’re stewards of the financial ecosystem, and we never lose sight of our environmental and societal impact.

We keep our promises and help customers and partners protect real people from losing real money. Our mission is clear, and we join forces with regulators, banks, and peers to take down fraud. 

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