Antifraud, Payments and Risk Analyst

We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day.

As an Antifraud, Payment and Risk Analyst, you will be responsible for reviewing, evaluating and processing incoming and outgoing customer payment requests, conducting KYC verification reviews, and ensuring that fraud prevention, risk mitigation and customer due diligence procedures are consistently followed, in line with regulatory requirements and internal policies.

What the role involves 

• Perform risk assessments of new and existing players throughout the customer lifecycle.
• Monitor, investigate and act upon suspicious or fraudulent activity, including payment fraud, identity theft, multiaccounting and other risk-related cases.
• Identify fraud patterns, linked accounts and coordinated fraud networks through data analysis and behavioural indicators.
• Review and manage KYC processes, ensuring regulatory compliance and a seamless customer experience.
• Support payment operations by monitoring transactions, investigating discrepancies, and handling daily reconciliations, chargebacks and payment-related issues, ensuring timely and accurate processing.
• Collaborate with AML, Customer Engagement, Product and external service providers, as well as within the team, to resolve risk and payment-related matters whilst promoting knowledge sharing and operational excellence.
• Act as a first line of defence for fraud and payment risk, escalating and managing cases where appropriate.
• Contribute to the continuous improvement of fraud prevention controls, operational workflows and internal procedures.

What we are looking for

• Strong interest in building a career within antifraud, payments and risk.
• Excellent analytical and problem-solving skills, sound decision-making, and effective communication and interpersonal abilities, with high attention to detail.
• Strong written and spoken English.
• Fluency in Greek.
• Ability to work shifts, including weekends and public holidays.
• Ability to collaborate effectively with colleagues from diverse nationalities and backgrounds.
• Ability to remain composed and effective in high-pressure situations.
• Strong determination and persistence in achieving goals and meeting deadlines.
• Adaptability and resilience in a fast-paced environment with evolving priorities and operational demands.
• Innovative mindset, with the ability to identify opportunities to improve existing processes.

What we offer

• Medical / Health Insurance
• Open Annual Leave
• Employee Assistance Programme
• Training & Learning Development

Additional benefits vary by country and will be shared during the hiring process.

Please provide your CV in English.

About Super

We are a global technology group, dedicated to building the future of entertainment and fan-centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, Greece and Serbia, and a network of offices across Spain, Croatia, Malta, Gibraltar, the Netherlands and the UK, we are a truly international organization. Our purpose at Super has evolved from sports and betting into creating the platform that stretches into the wider world of technology-driven entertainment. With a growing and diverse team of more than 5,000 people, we create immersive, responsible, and personalised experiences for millions of customers worldwide.

Shaping the Future of Play

Everything we do at Super is rooted in doing what is right: for customers, for each other, and for our long-term vision. Our Culture Manifesto is our North Star. It captures our purpose, mission, and the six core beliefs that shape how we think, make decisions, and act every day. Want to explore our culture in more detail? Visit our careers page: super.xyz/careers 

Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA).

At Super, we operate as a high-performing team. We hire and grow talent based on ability and potential, regardless of background and identity because we know diverse perspectives, drive better performance.