Head of Public Policy & Government Affairs

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

StubHub is seeking an exceptional leader to serve as Head of Public Policy & Government Affairs. This is a rare opportunity to shape how one of the world's most recognized marketplaces engages with governments, regulators, and policymakers across the globe. The ideal candidate brings deep, established relationships within legislative and regulatory bodies, a proven track record of influencing complex policy outcomes, and the strategic acumen to protect and advance StubHub's business interests at the highest levels of government. 

This role will serve as StubHub's senior-most voice in government and policy matters, partnering directly with the executive team to align public affairs strategy with business objectives. You will be expected to lead - not just advise - and to move with urgency and precision in dynamic regulatory environments across multiple jurisdictions simultaneously. 

Location and Travel:

This role can be based in New York, Washington D.C., or London. Given the global nature of the role, significant travel - domestic and international - should be expected. You must be available and willing to engage with government stakeholders across time zones and on short notice when regulatory situations demand it. 

What You'll Do: 

• Global Policy Strategy & Advocacy 
  • Develop and execute a comprehensive, multi-year global public policy strategy that anticipates regulatory trends across StubHub's key markets. 
  • Lead direct engagement with legislators, regulators, government officials, and agency staff at local, national, and supranational levels - leveraging existing, senior-level relationships to advance StubHub's interests. 
  • Serve as StubHub's principal spokesperson and advocate in legislative and regulatory proceedings, including testimony, written submissions, and stakeholder convenings. 
  • Monitor, analyze, and synthesize global legislative and regulatory developments affecting the live event, ticketing, and marketplace industries, providing proactive counsel to senior leadership. 
• Regulatory & Compliance Navigation 
  • Navigate complex, multi-jurisdictional regulatory environments across the U.S., EU, UK, and key APAC and LATAM markets, coordinating with local counsel and external affairs partners as needed. 
  • Partner with Legal, Compliance, and Business teams to ensure regulatory intelligence is embedded into product development, market entry, and commercial decision-making. 
  • Lead the company's response to government inquiries, investigations, and enforcement actions, managing relationships with relevant authorities with skill and discretion. 
  • Proactively identify regulatory risks and opportunities - including emerging legislation around consumer protection, dynamic pricing, platform regulation, data privacy, and secondary ticketing - and build strategies to address them. 
• Coalition Building & Industry Engagement 
  • Build and maintain a robust network of allies, including industry associations, think tanks, academic institutions, consumer advocacy groups, and other stakeholders who can amplify StubHub's policy positions. 
  • Represent StubHub in industry coalitions and trade bodies, taking leadership positions where appropriate to shape industry-wide policy narratives. 
  • Commission and direct policy research, white papers, and economic analyses that advance StubHub's regulatory and legislative objectives. 
• Executive Partnership & Organizational Leadership 
  • Serve as a trusted advisor to the CEO, CLO, and board on government and regulatory matters, translating complex policy dynamics into clear business implications. 
  • Build and lead a high-performing public policy team, managing internal staff and a global network of external lobbyists, consultants, and advisors. 
  • Manage the government affairs budget with discipline, ensuring spend is optimized for strategic impact. 

What You've Done:

• Experience & Background 
  • 15+ years of progressive experience in government affairs, public policy, or regulatory strategy, with meaningful time spent inside government (legislative, executive, or regulatory), a major trade association, or a leading technology or consumer company. 
  • Demonstrated, senior-level relationships with policymakers in Washington D.C. and ideally in key international jurisdictions (Brussels, London, and major APAC markets). You know the relevant decision-makers - and they know you. 
  • Proven success shaping legislation, regulations, or agency guidance in complex, contested policy environments - you have a track record of wins that you can speak to directly. 
  • Deep familiarity with consumer protection, e-commerce and marketplace regulation, data privacy, antitrust/competition, entertainment and sports regulation, or platform liability. 
  • Experience managing multi-country, multi-jurisdictional policy campaigns simultaneously, with the organizational rigor to keep workstreams moving in parallel. 
• Skills & Competencies 
  • Exceptional communicator - you can distill intricate regulatory issues into crisp, compelling narratives for executives, boards, journalists, and policymakers alike. 
  • Strategic thinker with strong commercial instincts; you understand how policy decisions translate into business outcomes and you calibrate your approach accordingly. 
  • Politically sophisticated and diplomatically skilled, with the judgment to navigate sensitive situations across different cultural, legal, and political contexts. 
  • Entrepreneurial self-starter who thrives in fast-moving environments and is comfortable with ambiguity. 
  • Strong manager and team builder who attracts, develops, and retains exceptional talent. 

Why StubHub: 

• Global Scale: Share Policy for a platform operating in 40+ countries
• Meaningful Impact: Work that directly affects how fans access live events worldwide 
• Executive Access:  Direct reporting line to CLO with CEO and board visibility 
• Policy Complexity: A genuinely consequential role in a rapidly evolving regulatory environment 

What We Offer: 

• Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
• Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact.
• Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.
• Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.