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Director of Product Design

Los Angeles, California, United States

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

StubHub is seeking a Director of Design to define and lead the next era of our global customer experience. This leader will set the vision, strategy, and execution for design across all aspects of our consumer experience, ensuring every interaction reflects the energy and emotion of live events. You will lead a multidisciplinary team of product designers, content designers, and brand creatives to build a unified design system and elevate the craft across every touchpoint. Partnering with product, engineering, and marketing leadership, you will translate business goals into world-class experiences that inspire loyalty and set new standards for usability and delight.

This is a hands-on leadership role for someone who thrives at the intersection of creativity and impact. You will build and scale design systems that drive consistency and speed, mentor and grow top design talent, and champion a culture of excellence rooted in curiosity, collaboration, and accountability. The ideal candidate has deep experience leading design in a consumer technology or marketplace environment and a proven ability to connect user insights to measurable business outcomes. You will help shape StubHub’s brand identity, ensuring our visual and experiential language captures the excitement of live events while delivering clarity, confidence, and joy to every fan.

Location: Hybrid (3 days in office/2 days remote) – New York, NY or Santa Monica, CA

What You Will Do:

  • Lead and grow a multidisciplinary design organization spanning product design and content.
  • Define the design vision and strategy that unites the StubHub experience across platforms and surfaces.
  • Partner with executive leadership to align design priorities with company goals and business outcomes.
  • Evolve our design systems to ensure scalability, consistency, and accessibility across all products.
  • Champion a culture of excellence, curiosity, and collaboration, mentoring designers to achieve their full potential.
  • Elevate the role of design across the company, advocating for user-centered thinking in every decision.
  • Collaborate closely with product, engineering, and data to deliver experiences that are beautiful, functional, and high-performing.
  • Drive the integration of emerging technologies, including AI-assisted design workflows, to enhance creativity and efficiency.
  • Shape the intersection of brand and product, ensuring our visual and experiential language feels cohesive and unmistakably StubHub.

What You Have Done:

  • 15+ years of experience in design, with at least 5 years leading design teams in fast-paced, product-driven organizations.
  • Proven track record of building and scaling design functions that deliver high-quality, high-impact work.
  • Experience leading multidisciplinary teams across product, visual, and brand design.
  • A portfolio that demonstrates both world-class craft and strategic influence, showing how design decisions drive business results.
  • Deep understanding of design systems, UX strategy, and the collaboration between design and engineering.
  • Strong storytelling and communication skills that can inspire, align, and influence at the executive level.
  • Experience working with consumer technology, marketplaces, or global brands is highly desirable.

What We Offer:

  • Accelerated Growth Environment: Lead design at a pivotal moment for the company, with the autonomy to shape strategy and scale impact.
  • Top Tier Compensation Package: Competitive compensation and stock incentives that reflect your leadership and impact.
  • Flexible Time Off: Unlimited Flex Time Off to help you recharge and maintain balance.
  • Comprehensive Benefits Package: Health, Vision, and Dental coverage, 401k, and wellness programs that prioritize you and your family.

The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. 

Salary Range

$300,000 - $400,000 USD

About Us 
StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. 
 
For California Residents: California Job Applicant Privacy Notice found here
 
We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

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