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Staff Software Engineer - Direct Issuance

Los Angeles, California, United States

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

StubHub is looking for a Staff Software Engineer to drive the next generation of technology that powers how millions of fans explore, interact with, and attend live events worldwide. You’ll lead a high-impact engineering team from a technical standpoint, driving key architectural decisions, trade-offs, delivering critical systems that enable trustworthy, scalable, and insightful experimentation across all consumer-facing and internal applications. 

As a strategic technical leader, you’ll define architecture, ship robust systems rapidly, and raise the technical bar for your team and across the organization. You’ll translate ambiguous business needs into executable strategies, produce detailed workplans enabling parallel engineering execution, and drive measurable improvements in quality, performance, and feature velocity. You'll be deeply embedded in shaping our commercial and product strategy, leveraging domain expertise to make decisions that reflect both user needs and business value. 

Why We Need You
Imagine a world where attending any live event is just a click away—a world where the excitement starts not at the gate, but the moment they decide to go. That world is built by you. Without your skills, without your dedication to enhancing the user journey through innovation and technology, the magic fades. You are the architect of dreams for millions of fans. Without you, there’s no journey to begin.
 
Location: Hybrid (3 days in office/2 days remote) – Los Angeles, CA or Aliso Viejo, CA
 
About the team:
Join StubHub's Direct Issuance team as a Staff Engineer to architect and build the next generation of our partner inventory synchronization platform. You'll work on high-impact systems that enable ticket partners to seamlessly integrate their inventory with StubHub's marketplace, directly affecting millions of ticket buyers and thousands of partner relationships.
 
What You'll Do
  •  Drive Impact-Maximization Initiatives: Lead architectural decisions that create step-function capability increases, enabling new partner integrations and unlocking previously impossible problem spaces
  • Solve Complex Technical Problems: Tackle challenging distributed systems problems involving real-time inventory synchronization, hash-based change detection, and AI-powered diagnostics at massive scale
  • Champion User Experience: Design partner-facing APIs and integration experiencesthat make integrating with our platform simple
  • Build AI-First Solutions: Leverage Claude AI and other ML technologies to create intelligent systems
  • Lead Technical Strategy: Drive execution-efficiency improvements across the sync pipeline, from partner API integrations through marketplace publishing
  • Mentor and Guide: Influence technical direction while coaching other engineers on architectural patterns, problem-solving approaches, and operational excellence practices

What You've Done

  • You have at least 10 years of professional experience in software development across multiple programming languages such as C#, Java, Python, or Go.
  • Your expertise extends to designing and implementing robust, mission-critical systems.
  • Strong Problem Solver: Proven ability to break down complex technical challenges, identify root causes, and design elegant solutions that scale
  • User Experience Centric: Deep empathy for developer experience and partner needs, with a track record of building intuitive APIs and integration tools
  • Systems Thinking: Experience with distributed systems, event-driven architectures, and high-throughput data processing pipelines
  • Platform Engineering: Background building developer platforms, APIs, or infrastructure that other teams depend on
  • Operational Excellence Mindset: Experience with observability, monitoring, and building resilient systems that gracefully handle failures
  • AI/ML Interest: Curiosity about leveraging AI for operational insights, automation, and developer productivity (experience with Claude, GPT, or similar preferred)

It Would Be Nice If

  • You’ve engaged with real-time ticketing systems or similar e-commerce platforms.
  • You have a knack for user-centric design thinking, always aiming to enhance customer satisfaction.
  • You thrive in dynamic, fast-paced environments and are excited by the challenge of solving complex problems.
  • You have a passion for live events, whether music, sports, theater, or anything in between.
What We Offer:
  • Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
  • Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.
  • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.
  • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.

The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. 

Salary Range

$300,000 - $350,000 USD

About Us 
StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. 
 
For California Residents: California Job Applicant Privacy Notice found here
 
We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

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